Risk Manager

Fort Worth, Texas, A Risk Manager job is available in the Human Resources Department. In this high-profile role, you’ll provide program oversight of the workers’ compensation and return-to-work programs for the City covering over 9,000 lives, including our valued first responders. Job Posting Closing on: Wednesday, November 18, 2026. The Risk Manager job responsibilities include:

Managing daily operations of the workers’ compensation program in accordance with the self-insurance program, oversees third-party administrator files; assists with legal settlement strategies and processes, maintains files, records and other documents. Oversees the management of claims from inception to resolution. Responds to workers’ compensation claims request from third-party partners and attorneys. Reviews, monitors and provides recommendations and strategies to mitigate claims exposure and settlement claims Claims management includes claims processing and research, medical case management, discovery coordination, legal case management, return to work programs and loss reporting Monitors claims activity and provides effective feedback to third-party claims administrator to optimize workers’ compensation program that includes attendance at TPA scheduled claim reviews in order to oversee handling of claims, work with Internal Parties and TPA on data exchange, maintain daily contact with TPA, maintain workflow tasks in a timely manner Attends and participates in Benefit Review Conferences and Contested Case Hearings with the Texas Division of Workers’ Comp City’s with the City’s legal team where appropriate Develops and implements training and communications for employees, supervisors, department heads and City management regarding workers’ compensation program Provides guidance and advice in the development of claims services, functions, policies, programs and regulatory matters. Gathers, analyzes and reports complex workers’ compensation data. Prepares statistical workers’ compensation data and trending analysis. Creates and maintains databases for claims management as appropriate. Implements proactive solutions to current loss trends. Ensures claims are managed in compliance with regulatory requirements and guidelines. Informs management of large loss cases and performance of occupational health providers. Maintains regulatory reporting and documentation relating to occupational illness and injuries Manages vendor contracts and maintains workers’ compensation operational budget. Contributes to the development of the city’s Risk Fund Partners across the team and organization on citywide risk strategy

Minimum Qualifications:

Bachelor’s degree from an accredited college or university with major course work in risk management, human resources public administration, business administration or a related field Five (5) years of risk management experience with a strong emphasis on workers’ compensation claims handling, claims supervision and client services Direct experience in vendor management, including demonstrated ability to effectively implement and measure service and contractual requirements Effective public speaker with the ability to interact with and present to the public, city leadership and governing body Two (2) years of administrative and supervisory responsibility Valid Texas Driver’s License Possession of, or ability to obtain a State of Texas Workers’ Compensation adjusting license within six months of employment