Vice President Residential Operations

About the Opportunity:

Trillium Family Services is seeking an experienced and strategic leader for the role of VP of Residential Operations. You will be responsible for directing all campus clinical operations, direct supervision of Clinical Program Managers, Health Services Director, Clinical Services Manager, and Dietary Manager. In this role you will direct, administer, and coordinate the activities of the Region in support of policies, goals and objectives established by the Chief Officers and the Board of Directors. Duties include directing and supporting performance/quality improvement efforts across the campus and collaborating closely with the Chief Medical Officer. Visit our website at www.trilliumfamily.org/careers for a complete listing of our career opportunities and help us make a difference!

Salary: Commensurate with experience

Benefits : We offer an excellent benefits package, including the following:

Generous Vacation and Sick Leave.

Paid Holidays.

Employer Paid Medical, Vision, and Dental for Full-Time Employees.

Employer Paid Long term disability insurance.

Employer Paid Life insurance, with an accidental death and dismemberment benefit.

A retirement benefit is provided by Trillium Family Services in the form of a matching 401 (K) option. – up to %6 match

Membership is available to all employees in local credit unions.

Multidisciplinary Team Approach collaborating with psychiatrists, health care nurses and other professionals.

Primary responsibilities include the following:

Supervision and Staff Development : Responsible for fostering a healthy and progressive environment/culture among employees; reinforcing performance expectations through supportive supervision and meeting facilitation; engaged in all supervision responsibilities including hiring, training, ongoing supervision and support, progressive discipline, and termination proceedings; actively engaged in training processes.

Financial/Budgetary Responsibility : Responsible for monitoring budget projections and payer mix, management of campus hours and overtime, coordination with the Financial Department, and communication with team related to financial issues.

Quality Improvement : Implementation of Quality projects on a quarterly basis, coordinating with the Director of Quality Improvement. Ultimately responsible for outcomes and outcome data for programs.

Compliance : Responsible for Joint Commission standards, as well as applicable OHA and DHS standards being met in programs. Responsible for Contract Requirements of CCO’s and Commercial Insurance companies being met in programs and adherence to internal Policies and Procedures.

Customer Service : Involvement in Family Advisory Council and grievance resolution, in coordination with the Director of Quality Improvement.

Community Relations : Maintain positive relations and problem solve issues with immediate community around the residential campus, and with other providers, funders, and users of services. Participate in Trillium fundraising events and activities and maintain relations with internal and external partners such as Public Schools.

Strategic Planning : Board engagement; participation in strategic plan development and implementation in programs, participation in Trillium Initiatives and vision development, as well as policy development and revision.

Clinical Programming : Coordination with the Chief Medical Officer to guide clinical programming for the campus; evidenced based practice interventions; milieu structures and systems.

Risk Management : Ultimately responsible for assuring safety during manual restraint and seclusion, coordination of OTIS reviews. Participate in on-call after hours support system for crisis/risk situations.

Direct Service Responsibilities : Direct supervision of individual programs/staff, when necessary (open supervisor position, long term leave such as parental leave), supporting teams and programs in times of crisis by providing unit support.

About You:

Master’s degree in counseling, Social Work, Psychology. Business Administration, or a related field.

Five (5) years practical experience managing and supervising interdisciplinary teams in human services programs.

Job Knowledge: Oversee all program and therapeutic services provided by Trillium staff to include all programs on campus. Job encounters a wide diversity of work situations and new tasks and/or assignments which involve a high degree of complexity. Responsible for developing program policies, procedures, and programs. Work is performed with little direct supervision. Decisions and products of work are reviewed by the Chief Operating Offer. Major program services decisions are made continuously, usually with input from others. Participates in strategic planning, decision making and problem solving related to overall organizational policy, direction, priorities, budgets, and philosophies. Has responsibility and accountability for budget preparation and compliance in area of all program services.

Skills: Computer skills, word processing, and data entry

Maintain a driving record acceptable by the agency and a current driver’s license for state of residence, when authorized to use own vehicle for agency business, employee must maintain personal insurance.

About Us:

We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be in fulfilling our mission of “Building Brighter Futures with Children and Families.”

Our vision is to create safe communities where children are healthy, and every family has the opportunity for success. Families get the support they need – when and where they need it. There is a focus on prevention and health; organizations and systems are connected in a synergistic sanctuary community that generates: Non –violence, Growth and Change, Democracy, Emotional intelligence, social learning, Open communication, and Social Responsibility.

Our investment in the future of each child means that the next generation of Oregonians will have the skills to contribute meaningfully through employment, community service, and raising their own healthy families.

At TFS we believe that every child and family can have a brighter future, through the love we bring together we can make this possible. There is so much need for mental and emotional support at all levels of our communities.

We are guided by the simple yet crucial mission of building brighter futures with children and families.

Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

For physical demands of position, including vision, hearing, repetitive motion, and environment, contact the HR department. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.

If you need accommodation to review the information and/or complete the application process, please contact the Human Resources Department.

Trillium Family Services is a drug free workplace. All final applicants will be subject to a criminal record identification check pursuant to ORS 181.536.727.537 and agency policy. We are an Equal Opportunity Employer and Service Provider and support a culturally linguistically diverse governance, leadership, and workforce