Director, Special Projects - Service Line
Emory University
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Atlanta, GA · Posted November 4, 2026
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About the job
Be inspired . Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be . We provide:
Comprehensive health benefits that start day 1
Student Loan Repayment Assistance & Reimbursement Programs
Family-focused benefits
Wellness incentives
Ongoing mentorship, development, and leadership programs
And more
JOB DESCRIPTION:
The Director of Special Projects Service Line is a pivotal leadership role responsible for supporting and standardizing key non-financial business/operational functions for the Service Line across both the hospitals and the clinic infrastructure. The leader will function alongside the service line executive team to ensure quality care for patients, financial success and growth of the service line. The role encompasses a wide range of duties related to:
collecting, organizing, and analyzing data which may be the basis for significant decisions and coordinating work related to projects and initiatives on behalf of leadership
developing project plans, maintaining timelines, and providing frequent updates to pertinent individuals or constituents
preparing communications to inquiries from staff, patients, families, or community members on behalf of leadership
developing presentations and communications on a variety of topics for mass release as appropriate and in partnership with leadership
Leading task force groups on a variety of topics of significance to Emory Healthcare Specific responsibilities are likely to include a broad cross-section of core clinical operations and operations-adjacent activities in the following areas.
Practice Ops Optimization
Hospital Ops Optimization
Access Improvement Liaison
Practice Onboarding
Patient Experience Improvement
Schedule Optimization
Pre-Cert Mgmt
Support of Clinical Protocol Development
Non-Financial Quantitative Support and Analysis
Recruiting Process Development and Support
Quality Program Support
Workqueue/Workflow Improvement Dashboard Development and Management
Managing Staff Retention & Action Plans
Ambulatory Non-Financial/SOUP/Clinical Metric Measurement & Management
Clinical Quality Scores Reporting
Improvement Project Mgmt
Ad Hoc Ambulatory & Hospital Reporting Support .
MINIMUM QUALIFICATIONS:
Masters degree in Business Administration, Healthcare Administration, Public Health, or Public Administration.
Must have 5 years of progressive healthcare experience in system, inpatient, or practice setting.
Must have participated in a healthcare internship, fellowship program, or residency (during or after degree attainment).
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.
JOB DESCRIPTION:
The Director of Special Projects Service Line is a pivotal leadership role responsible for supporting and standardizing key non-financial business/operational functions for the Service Line across both the hospitals and the clinic infrastructure. The leader will function alongside the service line executive team to ensure quality care for patients, financial success and growth of the service line. The role encompasses a wide range of duties related to:
collecting, organizing, and analyzing data which may be the basis for significant decisions and coordinating work related to projects and initiatives on behalf of leadership
developing project plans, maintaining timelines, and providing frequent updates to pertinent individuals or constituents
preparing communications to inquiries from staff, patients, families, or community members on behalf of leadership
developing presentations and communications on a variety of topics for mass release as appropriate and in partnership with leadership
Leading task force groups on a variety of topics of significance to Emory Healthcare Specific responsibilities are likely to include a broad cross-section of core clinical operations and operations-adjacent activities in the following areas.
Practice Ops Optimization
Hospital Ops Optimization
Access Improvement Liaison
Practice Onboarding
Patient Experience Improvement
Schedule Optimization
Pre-Cert Mgmt
Support of Clinical Protocol Development
Non-Financial Quantitative Support and Analysis
Recruiting Process Development and Support
Quality Program Support
Workqueue/Workflow Improvement Dashboard Development and Management
Managing Staff Retention & Action Plans
Ambulatory Non-Financial/SOUP/Clinical Metric Measurement & Management
Clinical Quality Scores Reporting
Improvement Project Mgmt
Ad Hoc Ambulatory & Hospital Reporting Support .
MINIMUM QUALIFICATIONS:
Masters degree in Business Administration, Healthcare Administration, Public Health, or Public Administration.
Must have 5 years of progressive healthcare experience in system, inpatient, or practice setting.
Must have participated in a healthcare internship, fellowship program, or residency (during or after degree attainment).
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org . Please note that one week's advance notice is preferred.