Assistant Property Manager

Assistant Property Manager

Work Location: West Los Angeles, CA

GENERAL SUMMARY

The Assistant Property Manager supports daily residential property operations, including resident relations, leasing, rent collection, recordkeeping, and maintenance coordination. Working closely with property management, maintenance, and resident services staff, this position helps maintain a safe, welcoming community that supports residents’ housing stability and independence. The Assistant Property Manager serves as the primary office contact during the Property Manager’s absence and upholds Century’s mission and values.

What You’ll Do

Maintain and track communication with owners, residents, vendors, utility companies, and maintenance personnel regarding property matters and unit turnover

Process and review maintenance requests for accuracy including coordinating resolution or vendor scheduling

Process rental applications, including verification of credit, rental references, and employment references

Prepare various property documents including agreements, addenda and related correspondence as directed by the Property Manager

Coordinate property advertising including advertising copy, communication with military housing offices, maintain listing databases, and distribution to local real estate offices

Maintain accurate database information for properties, units, owners, residents, vendors, and other property management records

Process mail gathering supporting records for correspondence, and file organization

Record and distribute staff meeting minutes

Provide inbound and outbound telephone support

Maintain key control for occupied and available properties, including tracking authorized key distribution and return

Lead specific tasks as delegated and perform other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Strong customer service, communication, organization, and time management skills

Ability to prioritize tasks, work with limited direction, and maintain accurate records

Basic knowledge of budgeting, vendor coordination, invoices, and payment practices

Proficiency in Microsoft Word, Excel, and Outlook, with the ability to learn property management software

Ability to follow established leasing, resident screening, fair housing, and safety procedures

Availability for occasional overtime or schedule adjustments based on property needs

PREFERRED QUALIFICATIONS

Associate’s degree or six (6) months to one year of related experience or training, or an equivalent combination of education and experience

Affordable housing or permanent supportive housing experience

Experience using Yardi or comparable property management software

Experience coordinating with resident services teams and supporting individuals with complex needs

Bilingual English/Spanish communication skills.

WORK ENVIRONMENT AND PHYSICIAL REQUIREMENTS

This position involves office work and movement throughout common areas, residential units, and outdoor spaces. Duties include computer use, reviewing documents, communicating by telephone and in person, and periods of sitting, standing, walking, reaching, and bending. Occasional lifting, carrying, pushing, or pulling of office supplies and materials weighing up to 20 pounds may be required, along with exposure to outdoor weather during property walks and inspections. Essential functions may be performed with or without reasonable accommodation.

Compensation and Benefits

Full-time position; Monday – Friday schedule (8:30 am to 5:30 pm)

Hourly pay ranging from $24.00 to $28.00 based upon experience

Medical, dental and vision insurance

403b retirement plan

Life insurance

Flexible spending

Paid time off and holidays

Education and professional development assistance.

Our organization is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or veteran status.

Monday – Friday, 8:30 am to 5:30 pm