Laboratory Services Manager - St. Rita's Hospital - Lima

Summary of Primary Function/General Purpose of Position

The Manager Lab manages all aspects of laboratory services for the clinical laboratory at designated sites. The Manager interacts with other hospital services to support coordination of patient care activities and achieve performance improvement activities. They ensure compliance with regulatory and accreditation standards.

Essential Job Functions

• Works to improve Laboratory operations and establish objectives related to quality metrics. Monitors quality indicators to identify opportunities for improvement and submits monthly reports of monitors. Presents results of quality improvement activities at Regional Laboratory Management and Hospital Quality committees.

• Manages laboratory department including hiring, staffing, scheduling, and onboarding of new employees. Schedules staff to meet laboratory service requirements, productivity goals, and staffing budget.

• Evaluates the performance of department staff and completes performance assessments with input from Lead Technologists or Supervisors. Counsels staff concerning issues that require investigation and works toward resolution.

• Maintains effective internal communication with staff, management, and other regional managers. Collaborates with other hospital departments and physicians as needed to resolve problems and complaints.

• Serves as facilitator for regional laboratory committees and coordinates activities for completion of projects and implementation of new procedures.

• Monitors laboratory expenses to meet budgetary goals. Works with their leader and participates in forecasting, planning, and budgeting. Works with their leader and collaborates with other members of the management team to develop plans for capital replacement and acquisition.

• Develops and reviews general laboratory procedure and policy manuals. Monitors staff adherence to established hospital and laboratory policies, including safety.

• Ensures compliance with the CAP terms of accreditation and other applicable regulations, along with their leader. Serves as point person to manage general laboratory requirements including employee competency, proficiency testing, accreditation activities, safety, and document control.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

MLS Medical Lab Scientist Certification or eligible by a nationally recognized certification agency (preferably ASCP) required

For RSFH: MLS Medical Lab Scientist Certification or CT Cytotechnologist or HTL Scientist in Histotechnology by a nationally recognized certification agency (preferably ASCP) required

Education

Bachelors, Clinical Laboratory Science/Medical Laboratory Science/Biomedical Science/Biology/Biochemistry

from a Clinical Laboratory Improvement Amendments (CLIA) approved program (required)

Work Experience

5 years experience in a laboratory tech setting (required)

Previous experience in a leadership position in a laboratory tech environment (required)

Training

None

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids*

May be exposed to human blood and other potentially infectious materials*

May have periods of constant interruptions

General office environment

Required to car travel to off-site locations, occasionally in adverse weather conditions

Prolonged periods of working alone

Other: Intermittent exposure to fumes and odors

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 1-33%

Lifting/Carrying (50-100 lbs.) 0%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100 lbs.) 1-33%

Stoop/Kneel 1-33%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 1-33%

Sitting 67-100%

Walking 1-33%

Standing 1-33%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity - far

Acuity - near

Depth perception

Use of latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to x ray/electromagnetic energy

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

Skills

Active Listening

Ability to discern the thinking of others

Service Orientation

Verbal and Written Communication

Coordination

Problem Solving

Customer Service

Leadership

Mentoring

Keyboarding

Microsoft Office

Telephone Skills

Office Machine Operation

Lab Information Systems

Ability to train staff

Organization

Time Management

Process Improvement

Hiring and onboarding

Budgeting

Accreditation standards

Developing laboratory procedure and policy

Quality metrics and indicators

Scheduling

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts

Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders

Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com