Senior Operations Manager (DUA - Boston)
Northern Essex Community College
Boston, MA · Posted November 2, 2026
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More in Massachusetts job market · All Senior Operations Manager jobs (216) · Education & EdTech · Operations jobs
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Where Boston, MA ranks
Where Boston, MA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #1Best cities for life sciences and biotech jobs793 openings · of 41
- #1Cities with the most jobs that do not need a four-year degree in New England390 jobs · of 14
- #1Best cities for AI-skill jobs in New England21% · of 28
- #1Best cities for software and engineering jobs in New England910 openings · of 24
- #1Best all-round cities for mid-career professionals in the Northeast71 / 100 · of 26
- #1Best all-round cities for mid-career professionals in New England71 / 100 · of 11
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
Pay compared with the market
This listing does not state pay. Across 83 open senior operations manager listings that state pay, the middle half runs $100,500 to $155,000 and the median is $135,000.
Listed pay is what employers advertise, not what people are paid.
Senior Operations Manager salaries by state · Check your own pay
How AI is used in this kind of work
Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
...Senior Operations Manager (DUA - Boston)The DUA Contact Senior Operations Manager manages contact center operations for the Boston and Brockton locations. This position is a manager level operational leadership role responsible for day to day and management of unemployment...