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Customer Manager, Farm & Home - Mars Petcare

Mars

Listing collected from Mars's career site. NextChapter is independent of Mars.

Franklin, TN · Posted November 3, 2026

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About the job

Job Description:

Customer Manager, Farm & Home

Franklin, TN OR Phoenix, AZ

The Customer Manager, Farm & Home is accountable for delivering business segment objectives and share of customer volume by delivering sales strategic objectives at the lowest possible cost. They are also responsible for developing and implementing comprehensive customer business plans to deliver annual operating plan within trade investment plan. The role is focused on developing regional Farm and Home accounts based in the Northwest and Central US.

What are we looking for?

Bachelor’s Degree

4+ Years’ experience in Sales, Marketing, Category Management for Fast Moving Consumer Good Industries

Prior Account Management experience

Fluent in forecasting process, trade management and syndicated data sources

Broker/Distributor Management experience preferred

Ability to travel 25-35% of time

What would be your key responsibilities?

Manage portfolio mix of regional distributor/broker business and direct business

Leverage category team to create insight led presentations to drive category growth for Mars and the retailer.

Manage customer trade in conjunction with RGM guidelines for maximum return on investment.

Responsible for accurate forecasting, gap identification and subsequent fill.

Cross functional collaboration with finance, sales strategy, customer service and demand planning.

What can you expect from Mars?

Work with over 150,000 diverse and talented Associates, all guided by The Five Principles.

Join a purpose driven company, where we are striving to build the world we want tomorrow, today.

Best-in-class learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.