Solutions Engineer, Implementation (Enterprise AI SaaS)
ScrumAID
New York, NY · Posted November 1, 2026
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November 2026
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Pay compared with the market
This listing does not state pay. Across 68 open solutions engineer listings that state pay, the middle half runs $149,000 to $200,000 and the median is $167,500.
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Among computer occupations, all other, AI is already used for a large share of the tasks. Measured exposure for computer occupations, all other: 31% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
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About the job
A high-growth AI software company serving enterprise customers is hiring several post-sale solutions engineers. Each one owns customer implementations from the moment a deal is signed until the customer is live, mixing technical configuration work with a close customer relationship.
Scope
Run the whole technical rollout: requirements, configuration, testing and launch after the sales handoff
Work closely with sales, customer success and engagement colleagues so the customer sees one coordinated team
Map customer workflows and turn them into practical implementation plans suited to how each customer operates
Juggle multiple implementations across product lines at once
Handle integrations and data migration, including work at the API and data layer
Relay what you learn in the field to product and engineering, and help build playbooks, templates and onboarding materials
Travel to customer sites from time to time
Qualifications
Roughly three to seven years of post-sales implementation or solutions engineering at a SaaS startup
Accountability for both the technical work and the customer relationship, from discovery through go-live
Comfort sizing up, configuring and debugging APIs and data flows without leaning on engineering
A technical undergraduate degree and an ability to explain complexity to technical and non-technical audiences
Experience with configuration-heavy products such as CRM platforms is a plus
On-site in New York, NY, Texas or the San Francisco Bay Area. Visa transfers considered.