Customer Operations Specialist
US Cabinet Depot
Norton, MA · Posted November 3, 2026
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Operations jobs in the rankings
Rankings about operations jobs
- Best cities for operations jobs #1 New York (1,429 openings)
- Best cities for operations pay after cost of living #1 Reston ($177k)
- Most requested AI skills in operations jobs #1 AI tools in daily work (2.5%)
- AI tools named most often in operations jobs #1 Claude (0.28%)
- Employers with the most operations jobs #1 Amazon (1,480 roles)
How AI is used in this kind of work
Among public relations specialists, AI is already used for a large share of the tasks. Measured exposure for public relations specialists: 45% (high).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
About the Role:
As a Customer Operations Specialist, you will play a crucial role in ensuring our customers receive their orders accurately and on time. You will be responsible for managing the shipping process from start to finish, including coordinating with carriers, preparing shipping documents, and tracking shipments. Your attention to detail and ability to multitask will be essential in this role. You will work closely with our customer service team to resolve any shipping-related issues and ensure a positive customer experience. Overall, your contribution will be critical in maintaining our reputation for timely and reliable delivery.
Minimum Qualifications:
High school diploma or equivalent
1+ years of experience in shipping or logistics
Strong attention to detail and organizational skills
Excellent communication and problem-solving abilities
Proficiency in Microsoft Office Suite
Preferred Qualifications:
Associate's or Bachelor's degree in logistics or related field
Experience with international shipping and customs regulations
Familiarity with shipping software and systems
Ability to speak multiple languages
Responsibilities:
Coordinate with carriers to schedule and track shipments
Prepare shipping documents and labels
Ensure accuracy of shipping information and resolve any discrepancies
Collaborate with customer service team to address shipping-related inquiries and issues
Maintain up-to-date knowledge of shipping regulations and procedures
Skills:
In this role, you will utilize your strong attention to detail and organizational skills to manage the shipping process efficiently. Your excellent communication and problem-solving abilities will be essential in collaborating with carriers and resolving any shipping-related issues. Proficiency in Microsoft Office Suite will be necessary for preparing shipping documents and labels. Additionally, familiarity with shipping software and systems, as well as knowledge of international shipping and customs regulations, will be beneficial in this role. Overall, your skills will be critical in ensuring timely and accurate delivery of our customers' orders.
8:00am-4:30pm, M-F