Technical Support Specialist

Bryn Mawr, Pennsylvania, Founded in 1888, The Baldwin School is an all-girls college preparatory, independent day school, PK-12, dedicated to a tradition of excellence in education. In a nurturing atmosphere that reflects socioeconomic, ethnic, and religious diversity, our girls strive to develop scholarship, leadership, and citizenship within a community that emphasizes intellectual rigor, ethical integrity, and independence of thought. More information is available on our website. The Baldwin School is seeking a temporary Technical Support Specialist . Successful candidates will appreciate working collaboratively in a school environment to meet the needs of all community members. Responsibilities:

Image new laptops and prepare rental/loan laptops for redeployment; Assist with iPad cleanup and inventory; Collect unneeded hardware from classrooms; test, inventory, and store; Place and configure phones throughout campus; Test printers across campus; Test classroom digital displays across campus; Act as the initial point of contact for incoming technical support requests via ticketing system, email, phone, or in-person; Accurately log, categorize, and prioritize all support requests in our ticketing system; and Other duties as assigned.

Required Qualifications Include:

High School Diploma or GED required; Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field preferred; System administration and IT certifications in Microsoft or other network-related fields are a plus; Knowledge of ticket systems and protocols;

Ability to learn the process of developing and implementing IT strategy and plans; and Flexibility to work a schedule responsive to rental programming needs, including occasional evenings and weekends.

Interested candidates, please submit a cover letter, resume, and three references. Baldwin is an equal opportunity employer, and we strongly encourage candidates of all backgrounds, genders, and abilities to apply. For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. https://baldwinschool.isolvedhire.com/jobs/1900754-264222.html