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Senior Director Support Operations

Infor

New York, NY · Posted November 8, 2026

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November 2026

How AI is used in this kind of work

Among general and operations managers, AI is already used for some of the tasks. Measured exposure for general and operations managers: 14% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

...Infor, we are building the next generation of Customer Support and are looking for a Senior Director to help shape it. This is not just a people management role. You will drive operational excellence, deepen technical leadership, and own the end-to-end support experience...