Among business operations specialists, all other, AI is already used for some of the tasks. Measured exposure for business operations specialists, all other: 18% (some).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Please note, this position is designated as flexible (aka hybrid), and the expectation is that the selected candidate will report to the assigned office in Greensboro, NC 3 days per week.

Technical Summary:

The Principal-level Incident Handler uses incident response, investigative, and forensics skills to respond to breaches implement containment measures, and investigate impacts. This includes appropriate data collection, preservation, mitigation, remediation requirements, and security improvement plans. The Incident Handler will utilize forensic best practices and provide chain of custody service for criminal investigations (e.g., employee situations, fraud, etc.).

Job Summary:

This senior level employee is primarily responsible for managing and directing the maintenance and protection of integrity and reliability of the security of data, systems and networks.

Essential Responsibilities:

Drives the execution of multiple work streams by identifying customer and operational needs; developing and updating new procedures and policies; gaining cross-functional support for objectives and priorities; translating business strategy into actionable business requirements; obtaining and distributing resources; setting standards and measuring progress; removing obstacles that impact performance; guiding performance and developing contingency plans accordingly; solving highly complex issues; and influencing the completion of project tasks by others.

Practices self-leadership and promotes learning in others by soliciting and acting on performance feedback; building collaborative, cross-functional relationships; communicating information and providing advice to drive projects forward; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership; influencing, mentoring, and coaching team members; fostering open dialogue amongst team members; evaluating and responding to the strengths and weaknesses of self and unit members; and adapting to and learning from change, difficulties, and feedback.

Leads team in the proactive monitoring and/or response to known or emerging threats against the KP network.

Effectively communicates investigative findings to non-technical audiences.

Provides consultation in regular operations meeting with Cyber Risk Defense Center (CRDC) teams.

Drives closed loop processes on security efforts by providing feedback to the TDA leads and/or leadership.

Demonstrates a consulting value by recommending adjustments to the collection strategy for deltas in scope, size, or emerging security threats. 3-3

Drives information fusion procedures across operations and engineering, including activities such as Use Case planning/development, Use Case quality assurance validation, and response procedure documentation.

Serves as a liaison between stage teams and upper management by identifying issues, improvement areas, or security/architectural gaps and suggesting appropriate improvements.

Drives the development of the CRDC intellectual capital by leading process or procedure improvements, consulting on brown bag training sessions, and leading the development of new training documents.

Builds partnerships with the CRDC Policy Engineers and Remediation teams to contain identified issues and determine the best approach for improving security posture.

Facilitates follow-up remediation design and review efforts related to highly complex security events.

Leads the investigation and triage of a wide variety of security events across cyber security domains.

Serves as a subject matter expert in performing complex data analyses to support security event management processes, including root cause analysis.

Coordinates the response and resolution of high impact or critical cyber security incidents.

Provides insight and influence in determining the strategic direction for the development and deployment of threat detection capabilities and/or incident response plans.

Drives the development and implementation of incident detection and/or handling processes which may include containment, protection, and remediation activities.