As Manager of the API Platform team, you will collaborate with product by receiving, organizing, and communicating feedback and customer demands to assist with prioritizations. You will lead a team of Client Support Consultants, set standards for how Orion builds and exposes APIs, and make sure partners and clients can integrate securely, quickly and reliably. Orion's APIs connect thousands of advisors to their portfolio data and to the partners they rely on every day. As we continue to evolve and live our Orion values, we are looking for someone to grow with us.

It is anticipated that an incumbent in this role will work as a Hybrid employee , with three (3) or more days each week required on-site at one of the listed office locations.

Candidates should be located within a commutable distance to an office. Internal candidates currently aligned to an Orion office location may be given preference; however, internal candidates with varying work arrangements may be considered based on experience and business needs. Work location is subject to change based on business needs.

In this role, you’ll get to:

Lead, hire, coach, and develop a team of API Client Support Consultants, including conducting one-on-one meetings, performance reviews, and career development discussions.

Set and maintain standards for how Orion builds and exposes APIs to support secure, reliable integrations.

Collaborate with Product and Engineering on API technical capabilities and roadmap priorities, balancing partner requests with internal product needs.

Serve as the technical point of contact for strategic integration partners, including custodians, CRM providers, and financial planning vendors.

Gather, organize, and communicate customer feedback and demands to support product prioritization.

Track and report API adoption, usage, performance, and partner satisfaction to Engineering and business leadership.

Manage vendor tooling supporting the API gateway, developer portal, and observability.

Guide the team in helping clients and partners integrate with Orion APIs securely, quickly, and reliably.

We’re looking for talent who:

Proven people leadership skills, including coaching, performance management, and team development.

Hands-on knowledge of designing and operating RESTful APIs at scale, with familiarity with GraphQL, webhooks, and event-driven integration patterns.

Experience with API gateways and management platforms, such as Azure API Management, Apigee, Kong, or AWS API Gateway.

Understanding of API security concepts, including OAuth 2.0, OpenID Connect (OIDC), JWT, mutual TLS (mTLS), rate limiting, and the OWASP API Security Top 10.

Experience with cloud environments such as Azure or AWS, continuous integration/continuous delivery (CI/CD), and infrastructure as code.

Ability to collaborate effectively with Product, Engineering, external partners, and internal stakeholders.

Strong written and verbal communication skills, including the ability to explain technical trade-offs to executive and nontechnical audiences.

Education Needed to Perform the Job

Minimum of a high school diploma or equivalent required.

No certifications or licenses required.

Experience Needed to Perform the Job

Minimum of 5 years of experience required.

#LI-AP1

#LI-Onsite

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Recommended Skills: Change Management, Conflict Resolution, Cross-Functional Collaboration, Customer Experience (CX), Decision Making, Financial Management, Performance Optimizations, Risk Management, Strategic Thinking, Technical Integration

Salary Range: $83,076.00 - $127,179.00 The pay listed in this posting indicates the estimated pay at the time of this posting; however, may vary depending on geographic location, job-related knowledge, skills, and experience. In addition, Orion offers a competitive benefits package which includes health, dental, vision, and disability coverage on day one, 401(k) plan with employer match, paid parental leave, pet benefits including pawternity leave and pet insurance, student loan repayment and more.

About Us

At Orion, we achieve our best work when we support one another, staying personally accountable to each other and the clients we serve. We create a welcoming environment where everyone is respected, valued, and heard. Our commitment to create raving fans ensures we consistently exceed client expectations. Thinking differently is in our DNA—we innovate always , push boundaries, and reject the status quo to deliver transformative outcomes. Together, we support one another and see it through to success, driving our collective achievements and those of our clients.