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Strategic Account Manager - Staples Promotional Products

Staples

Remote · Framingham, MA · Posted November 6, 2026

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Staples has filed one layoff notice in the last twelve months, covering 109 workers, most recently August 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings

About the job

Staples Promotional Products is the world's most trusted source for branded merchandise. As an unprecedented 11-time winner of the Distributor of the Year Award and the highest-ranking Canadian distributor on the North American Top 40 list, we are committed to providing outstanding service and exceptional value. That's why companies large and small, all over the world, turn to us for the resources they need to increase brand reach and visibility.

What you’ll be doing :

Manage and own the strategic corporate relationship between client/subsidiaries/partners and Staples Promotional Products

Develop strategic plan to grow sales and margin within the assigned clients for all Staples Promotional Products lines of business

Work with other Lines of Business to introduce and drive incremental revenue opportunities

Conducts meetings and presentations with key account stake holders to drive sales and ensure excellent customer experience

Provides direction and leadership to all internal departments that support customer – SPO, Merchandising, Customer Service – to ensure client needs are met

Responsible for sales budgets and margin attainment

Responsible for negotiating contract extensions and ensuring all contract terms are adhered to understand, communicate, and interpret brand direction for all account team members

Travel to various key locations to promote our total range of services

Schedule/Manage Client Business Reviews and lead strategic discussions at reviews Reports to the Field Sales Director

What you bring to the table :

Ability to lead and coordinate with internal support teams

Strong selling skills

Strong communication, presentation, and interpersonal skills

Strong relationship building skills

Strong time management and organizational skills

Ability to develop and maintain strategic plan to grow sales and margin within the assigned clients

Qualifications:

What’s needed- Basic Qualifications

4+ years’ experience profitably selling B2B programs to "C"- level contacts within corporate America.

What’s needed- Preferred Qualifications

Bachelor’s Degree

Experience within the promotional product industry desired, but not required

We Offer :

Inclusive culture with associate-led Business Resource Groups

Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more !

*The salary range represents the expected compensation for this role at the time of posting. The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, geography, business considerations, and internal equity. In addition to base pay, this role may be eligible for bonuses, or other forms of variable compensation.

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.