Quality Monitoring Analyst
Zoetis
Listing collected from Zoetis's career site. NextChapter is independent of Zoetis.
Pennsylvania · $72k–$104k a year · Posted November 5, 2026
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About the job
The Quality Monitoring Analyst (QMA) is responsible for the overall call quality monitoring program across US Customer Care (USCC). This includes facilitating alignment and continuous improvement acro