Associate Business Analyst - Resource Planning

WEC Business Services LLC, a subsidiary of WEC Energy Group, is seeking an Associate Business Analyst - Resource Planning in our Milwaukee, Wisconsin location. This position currently offers flexibility for a hybrid work arrangement (remote/on-site) with time regularly spent in the office.

About Us

WEC Energy Group is one of the nation’s largest electric generation and distribution and natural gas delivery holding companies serving 4.7 million customers across the Midwest. We are committed to providing clean, reliable, and affordable energy in an environmentally sustainable manner. Customers are the heart of our business, and we work every day to help grow and support communities where we provide vital energy services.

As a Fortune 500 company, we value and develop our employees who are making a difference in a mission that matters. We don’t just offer a job; we provide fulfilling careers where safety and well-being are paramount. Join our team and experience first-hand our commitment to your success. We offer competitive pay and benefits to recognize your hard work and dedication.

If you’re talented, energetic and ready for a career with a future, we want you on our team. We are powered by a diverse and inclusive workforce fueled by the pride in what we do. If you're driven by the passion to change lives, this is the place for you.

Job Summary

The Associate Business Analyst - Resource Planning position is responsible for providing business analysis and technical support for the Customer Services Meter to Bill Team across multiple utilities and jurisdictions. This includes performing critical controls and activities related to the Open-CIS Customer information System to ensure timely and accurate billing for customers including tracking work volumes, identifying resourcing needs and dispatching daily work plans. This position also provides detailed business process and technical knowledge to identify and solution gaps in resources and/or coverage for dynamic work volumes.

Job Responsibilities

Perform analysis on large amounts of complex data to provide the business with fact-based insights

Offer internal process and user/customer perspective of simplicity, efficiency, and effectiveness into design and analysis

Support departmental reporting, metrics, budgets, dashboards, and analytics

Make recommendations and present alternatives to address business needs or resolve impediments

Develop functional, process, and system documentation

Monitor system and process performance and escalate issues as appropriate

Influence, gather, define and document complex business requirements and processes

Serve as subject matter expert on systems, process, and user/customer impact

Identify change management implications of business processes and system changes

Work with and mentor others on process or system proficiency

Work with cross-functional teams and contacts to ensure efficient process flow across organizational lines

Minimum Qualifications

Bachelor’s degree in Business Administration, Information Systems, Computer Science, Engineering or related discipline is required. Decemeber 2026 graduates are eligible to apply.

Strong analysis, decision making and problem solving skills

Excellent interpersonal and communication skills (both written and verbal)

Ability to work as part of a team and interact effectively with others

Excellent organizational skills with the ability to balance multiple tasks under time constraints

Experience working with project management methodology preferred

Proficient in standard office software (MS Excel, Visio, Word)

Preferred Qualifications

2+ years’ experience with SQL Server

Proficient in Open-C Billing Processes

Strong analysis, decision making and problem solving skills

Excellent interpersonal and communication skills (both written and verbal)

Ability to work as part of a team and interact effectively internally or virtually with others

Excellent organizational skills with the ability to balance multiple tasks under time constraints

Experience working with project management methodology preferred

End Date: 11/23/2026

Pay Range Minimum : $68,436.68

Pay Range Maximum : $102,655.28

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs. At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.

Learn more at Careers

WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.

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