Financial Coordinator

Looking for a career that makes you smile?

We’re seeking a Financial Coordinator to join our growing team.

You'll perform various financial, administrative, and insurance-related activities. Contact patients about past-due balances and facilitate payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care. Submit prior authorizations for treatment.

How you’ll make us better:

Communicate with patients regarding past-due accounts using phone, email, and text messaging

Work with clinic team members to ensure payments are collected

Collect and process payments on past-due accounts

Work with patients to make payment arrangements as necessary

Perform general office and administrative duties assisting with the patient process

Greet and schedule patients

Assist with the New Patient process including the new patient phone call and administrative follow-through

Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts)

Verify patient insurance eligibility

Submit insurance prior authorizations

May reconcile cash balance and manage Accounts Receivable and Payables, including making bank deposits

Adjust patient ledgers

Your special skills:

We’re proud of our company culture and heritage of awesomeness. We are looking for someone who wants to be part of a team environment where everyone does their share and more. It is essential to be flexible, friendly, receptive to feedback, and committed to personal growth.

A successful team member enjoys working in a fast-paced environment, adapts well to change, and consistently goes above and beyond in day-to-day activities and interactions with patients and team members.

Prerequisites for success:

High School diploma required

Minimum of 1 (one) year of experience in billing, collections, or insurance processing

Basic knowledge of Microsoft 365, computers, and standard office equipment

Basic knowledge of mathematical principles

Basic knowledge of current collection laws preferred

Basic knowledge of insurance administration or processing

Intermediate knowledge of MS Office Applications with proficiency in SharePoint & Excel

The Perks:

In exchange for the dynamic contribution you’ll bring to our team, we offer:

Competitive salary

Medical, dental, vision and life insurance

Short and long-term disability coverage

401(k) plan

2 weeks paid time off in your first year + paid holidays

Discounts on braces and clear aligners for you and your family members

Pay Range: $18.40 - $23.70