International Account Executive is responsible for developing our Ocean/Air and Import/Export customer accounts by acting as a liaison between Licensed Customs Brokers, agents, Ocean/Air Terminal Operators, and customers. This includes preparing quotes and all necessary shipping documentation for customers and overseas agents, coordinating the routing of import and export bookings, dispatching pickups, and tracking and tracing shipments.

International Account Executive I responsibilities and essential job functions include, but are not limited to the following:

Timely preparation of rates and quotes for customers and overseas agents

Coordinate the routing of import and export bookings with airline and ocean carriers

Review and ensure alignment of shipping instructions including to clarify any deviations/conflicts in contradiction to country regulations, export compliance, rate, and routing information.

Support the development of existing and new customers

Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products

Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB’s, MAWB’s, AES’s, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)

Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment

Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors

Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators

Qualifications, Knowledge, Skills, and Abilities:

High school Diploma or GED

Bachelor’s Degree in Business or similar field of study with emphasis in: International Business, Logistics/Supply Chain, Marketing, Psychology, Sales or Transportation a plus

Previous experience in Freight Forwarding industry preferred

Prior experience with CargoWise One software system a plus

Knowledge of state, federal, and international applicable laws and regulations i.e. customs, TSA, security, and all other import and export government agencies that regulate international trade preferred

Basic knowledge of domestic and international geography including countries, major cities

Ability to work in a blended operations and customer development role

Ability to manage complex transactional or emotional customer situations promptly and professionally

Ability to read, write, and speak English fluently; bi-lingual a plus

We empower business worldwide to ship smarter.

R+L Global Logistics strives to provide the best freight solutions and logistics services to our customers. We offer the highest quality domestic and international transportation services including Full Truckload (FTL), Intermodal/Rail, Expedited/Domestic Priority, Service to and from Mexico and Canada, Trade Show Logistics, Supply Chain Management, High Value/High Risk Cargo, Warehousing and Fulfillment, Value Added, Customs Brokerage and more.

We focus on customer requirements in order to meet the challenges of today’s business demands. Our ability to create solutions through a wide range of transportation outlets allows R+L Global Logistics to be the complete global transportation solution.

BENEFITS

R+L Global Logistics offers a comprehensive benefits package including Medical, Dental, Vision, Life & Disability Insurance, 401(k) Retirement Plan, PTO, Sick Time, Paid Holidays and Exclusive Employee vacation properties

R+L Global Logistics will provide equal employment opportunities to all applicants without regard to an applicant’s race, color, religion, sex, sexual orientation, gender, gender identity or expression, genetic information, national origin, age, veteran status, disability, or any other status protected by federal or state law. R+L Global Logistics will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for an assessment or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law .