Director of Technology

Texas, JOB SUMMARY: This position also oversees the integrity and administration of the association’s membership database and records to support effective operations, reporting, and organizational decision-making. This position is also responsible for the overall tech stack and technology infrastructure of the company. This position is a member of the IAEE Leadership Team. KEY RESPONSIBILITIES:

Provide strategic oversight of the association’s membership database, member records, and data integrity. Establish and maintain standards for data quality, accuracy, consistency, completeness, and governance Ensure accurate and effective membership reporting, analytics, and insights to support organizational decision-making. Oversees the overall tech stack and technology infrastructure of the company. Oversees all technology needs and subscriptions related to day-to-day business. Identify emerging member needs and opportunities for new programs, services, and benefits through analysis of member data. Collaborate across departments to ensure membership priorities are integrated throughout IAEE’s programs, products, communications, and experiences. Identify opportunities to streamline workflows, reduce manual processes, and improve staff productivity through technology and automation. Own the integration strategy and architecture connecting IAEE's various technology platforms. Manage integrations between the member database/AMS, event platforms, learning management systems, financial systems, marketing platforms, websites, mobile applications, and other third-party systems. Develop, maintain, and oversee IAEE's cybersecurity and privacy strategy and policies. Oversee IAEE’s phone system and related communication technology, including vendor management, system configuration, user access, troubleshooting, upgrades, and integration with other organizational communication platforms. Other duties as assigned.

BACKGROUND REQUIREMENTS: Education:

B.A. Degree Preferred. Years of experience may be substituted for degree. CAE preferred.

Relevant Experience:

10 years of experience in association management. 10 years of experience in association membership department including database management, chapter relations and membership benefits. Familiarization of technologies such as Protech, Zoom, Hubspot, etc., a plus Proven communication skills, both oral and written, and excellent organizational abilities.

Skill Requirements:

Requires a high level of planning and organizational skills; time management discipline; office procedures; correspondence forms; competency in communication skills and computer literacy. Excellent writing skills.

Physical Requirements:

While performing the duties required, there will be a requirement to sit, use hands and fingers, handle and feel objects, tools or controls, talk and hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand, walk, stoop, kneel and crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth vision, and the ability to adjust focus.

Behavior and Attitude:

Maintain a professional, service-oriented attitude with staff, members, nonmembers, the press, and the general public. Possess excellent telephone etiquette skills. Respond positively to directions. Participate as a cooperative team player with the staff, and possesses a team-oriented, collaborative philosophy. Able to work independently and utilize personal initiative and creativity. Personal accountability and a passion for exceeding expectations. An understanding and appreciation for differing cultures and nations. Respect office policies and procedures.

OTHER CHARACTERISTICS: Supervisory Responsibilities: The employee supervises the technology infrastructure and or team related to. This is a remote position. Benefits available on first of month after 30 days of service. Vacation accrues from day one.