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Solutions Architect (IC)

Storm2

Listing collected from Storm2's career site. NextChapter is independent of Storm2.

Remote · Vancouver, CA · Posted November 5, 2026

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About the job

Solutions Architect

Storm2 United States (Remote)

Solutions Architect

Location: Remote (US)

Salary – 160,000-210,000

We’re partnering with a rapidly growing software company that helps organizations make smarter decisions through real-time data, automation, and advanced analytics. Their platform powers critical workflows for large enterprises, fintechs, and digital businesses, enabling teams to operate more efficiently while reducing risk and improving customer outcomes.

Backed by leading investors and experiencing significant growth, the company is scaling its customer-facing technical team and searching for a Solutions Architect to lead complex customer deployments.

The Opportunity

We’re looking for a technically strong, customer-focused Solutions Architect to drive implementation projects from discovery through production launch.

This position sits at the intersection of engineering, product, and customer success. You’ll work directly with customers to understand business requirements, design technical solutions, and ensure seamless integrations into existing environments.

You will be a trusted advisor throughout the customer lifecycle, helping clients maximize value from the platform while influencing product direction through customer feedback.

Key Responsibilities

Lead technical implementations for enterprise and mid-market customers

Gather business and technical requirements and translate them into scalable solution designs

Serve as the primary technical contact throughout onboarding and deployment

Guide customers through API integrations, workflow configuration, and system architecture discussions

Partner with Engineering, Product, and Customer Success teams to deliver successful outcomes

Identify implementation risks, manage timelines, and drive projects to completion

Create and maintain technical documentation, integration guides, and solution best practices

Analyze customer data and workflows to recommend optimization opportunities

Provide technical troubleshooting support during onboarding and post-launch activities

Collect customer feedback and communicate insights internally to improve the product

What We’re Looking For

7+ years in a customer-facing technical role such as Solutions Architect, Technical Account Manager, Integration Engineer, Systems Analyst, or Professional Services Consultant

Experience working within B2B SaaS environments

Strong understanding of APIs, web technologies, and systems integrations

Advanced SQL skills and experience working with structured and semi-structured data

Ability to communicate effectively with both business stakeholders and technical teams

Proven track record managing multiple technical projects simultaneously

Experience creating technical documentation and implementation playbooks

Hands-on scripting or automation experience using tools such as Python, SQL, Postman, Bash, or similar technologies

Excellent problem-solving and stakeholder management skills

Why Join?

High-growth environment with meaningful ownership

Fully remote team across North America

Competitive compensation package, including bonus and equity

Flexible PTO

Health, dental, and vision coverage

Retirement savings program with company contribution

Home office budget and technology stipend

Annual learning and development allowance

Wellness benefits and team events