General Manager SCRRA

Req ID:533862

At Alstom, we build what millions depend on daily - rail transportation systems that cannot afford to fail. We are more than 85,000 people worldwide creating the industry's most diverse portfolio: high-speed trains, metros, trams, maintenance services and integrated systems.

More Than a Job: A Mission

We are seeking a visionary General Manager to lead Alstom's SCRRA operations in Los Angeles. As the senior on-site leader and primary interface with the Authority, you will be accountable for the safe, reliable, efficient and customer-focused delivery of contracted commuter rail operations, maintenance and support services.

You will integrate operations, equipment and facilities maintenance, safety, regulatory compliance, workforce leadership, commercial performance and customer requirements in a complex, 24/7 railroad environment. With the authority and autonomy to make timely operational decisions, you will shape performance today while building the leadership pipeline for tomorrow.

Your Role, Your Impact

• Direct and coordinate Alstom's performance under the Agreement, ensuring contractual commitments, safety standards, service expectations and customer priorities are achieved. • Serve as Alstom's senior on-site leader and primary liaison with the Authority, including regular Board, service and performance-review meetings. • Provide executive leadership across train operations, rolling stock maintenance, facilities, safety and regulatory compliance, workforce training, contract administration and customer service. • Exercise appropriate authority over day-to-day operations and decisions involving Alstom personnel, subcontractors, vendors and suppliers. • Provide strategic oversight of a complex, multi-line commuter railroad network, maintaining appropriate personnel and equipment availability and dependable on-time service. • Monitor operational and maintenance performance, identify emerging risks and trends, and direct corrective actions that improve safety, reliability, asset performance, efficiency and customer experience. • Lead through subordinate managers and coach three Assistant General Managers, preparing them for broader leadership responsibilities and potential succession to the General Manager role. • Build effective relationships with public-agency leadership, regulators, governing bodies, labor representatives, suppliers, subcontractors and railroad partners. • Provide executive oversight in a collective bargaining environment, supporting constructive labor-management relations, grievance resolution and labor-contract administration. • Ensure compliance with Federal Railroad Administration requirements, California Public Utilities Commission requirements, applicable state and local rules, 49 CFR Parts 200-299, contractual obligations and Authority standards. You will work with sharp, committed teams solving complex challenges that shape the future of mobility, ensuring seamless integration of operational performance, customer commitments and people leadership.

What You Bring

• Bachelor's degree in Transportation, Business Administration, Engineering, Construction or a related field, or an equivalent combination of education and relevant professional experience. • Significant, progressively responsible leadership experience in railroad operations and/or maintenance, ideally in passenger, commuter, Class I or a similarly complex railroad environment. • Demonstrated ability to lead multidisciplinary operational organizations through subordinate managers and to develop future leaders. • Strong working knowledge of FRA, CPUC and other applicable regulations governing railroad operations and maintenance. • Experience working with public agencies and passenger rail stakeholders, with the executive presence to communicate effectively with governing boards, customers and public stakeholder groups. • Experience managing subcontractors, suppliers and vendors against quality, cost, schedule and performance objectives. • Strong understanding of labor relations and collective bargaining environments, including grievance resolution and preferably labor-contract negotiations. • Proven judgment and decision-making across operational, maintenance, contractual, financial, regulatory and stakeholder priorities. • Ability to establish performance metrics, interpret trends and use data to drive operational and business decisions. • Availability and flexibility to lead a 24/7 railroad operation, travel to operational locations and Authority meetings, and satisfy applicable safety, background, drug and alcohol, licensing and regulatory requirements.

How Success Is Measured

• Safe, reliable and on-time passenger service, supported by strong personnel and equipment availability. • Fulfilment of contractual performance commitments and effective execution of corrective-action plans. • Measurable improvement in safety, service reliability, operational efficiency, asset performance and customer satisfaction. • Quality of relationships and communication with the Authority, regulators, labor partners, subcontractors, suppliers and railroad stakeholders. • Leadership effectiveness, employee engagement, accountability and readiness of successors for key management positions.

Alstom, A Great Place to Grow

• Lead a high-impact commuter rail operation serving the Los Angeles region. • Shape performance with meaningful decision authority and direct visibility with the customer and public stakeholders. • Develop the next generation of operational leaders through structured coaching and succession planning. • Contribute to safer, greener and smarter mobility while building a lasting operational legacy. Here, progress is not always easy, but the impact is real. Because the scale is massive and the operation is complex, when the system runs, the train moves and the city connects, that feeling stays with you. And the legacy lasts.

Compensation and Additional Information

Salary range: $180,000 to $215,000, depending on experience and qualifications. This position is eligible for Railroad Retirement.

Here, progress isn't always easy but the impact is real. Because the scale is massive, the tasks are complex when the system runs, the train moves, and the city connects that feeling stays with you. And the legacy lasts.

Alstom is an equal opportunity employer. Employment decisions are based on merit and qualifications directly related to professional competence, in accordance with applicable national, state and local non-discrimination and equal opportunity laws.