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About the job

Join InterSystems and help us build the next generation of the EMR. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose InterSystems and make delivering innovative work part of your extraordinary career.

InterSystems is the place for someone looking for a challenging IT career and access to the kind of training, expertise and development tools that only a large company can offer. Our international reach also means you have the opportunity to be part of a truly global organization of smart, technically minded people.

InterSystems employs IT professionals as technical specialists to enhance the quality, performance and usability of innovative products that transform healthcare organizations. Apply your technical skills with cutting-edge tools and technologies to improve patient outcomes.

Work as a technical specialist embedded in a cross-functional agile development team focusing on product quality.

About the Product:

Healthcare organizations in 25 countries are making breakthroughs in patient care with TrakCare and IntelliCare, a unified healthcare information system that enables coordinated care within a hospital or across care settings throughout a region — facilitating a seamless patient journey.

Clinicians and administrators use TrakCare and IntelliCare to improve safety and outcomes, control costs by eliminating duplicate tests, reduce medication errors, expedite billing, maximize resource utilization, and achieve other strategic initiatives.

Built on InterSystems’ health informatics platform, HealthShare, TrakCare and IntelliCare create a consolidated view of each patient’s history, provide secure access to records at every point of care and on any Internet-connected device, enables interoperability with legacy and future applications, and perform analytics that provide real-time insights to drive fully informed actions.

Duties & Responsibilities:

The duties initially assigned include, but are not limited to:

Develop, maintain, and implement AI validation methodologies and tools to validate non-deterministic AI-enabled applications in alignment with industry best practices.

Define and standardize non-functional and structural testing strategies to validate application performance, security, and interoperability across various LLM.

Collaborate with Agile teams in TrakCare and HealthShare to incorporate end-user needs and prioritize testing efforts to deliver work of high caliber.

Research and maintain up-to-date industry knowledge and developments in the AI space.

Evaluate and optimize LLM performance, including accuracy, safety, and hallucination detection.

Identify, evaluate, document, and provide clear reporting of results for configuration testing and optimization.

Lead the development of AI test strategies and detailed test plans for releases.

Support QD teams with test design, execution, triage, and reporting practices.

Perform system management tasks to support testing activities.

Design and build custom tools for UI, API, and AI/ML validation.

Provide governance across AI validation activities, operating with managerial and stakeholder oversight.

Perform other duties as directed by the company from time to time.

Requirements:

Tertiary qualification in Computer Science or related discipline.

3+ years professional experience.

Comprehensive understanding of AI tools’ capabilities and limitations.

A flexible and adaptable approach to learning and developing new methodology, technologies and software products.

Possesses intellectual curiosity and have a collaborative and personable demeanor.

Experience working with interdisciplinary teams.

Good understanding of the SDLC and software testing principles.

Qualifications and/or certifications in AI.

Technical proficiency in multiple programming languages.

System administration or DevOps experience is advantageous.

We are an equal-opportunity employer and do not discriminate because of race, color, religion, sex, national origin, ancestry, marital status, veteran status, age, disability, sexual orientation or gender identity or expression or any other legally protected category. InterSystems is an E-Verify Employer in the United States.

InterSystems is providing a current good faith estimate of the anticipated base salary range for this position depending on a variety of factors including experience, education, skills, and performance.

Other compensation may include a discretionary annual variable target incentive.

The company also provides generous employee benefits including:

Medical, vision, and dental insurance

Short-term and long-term disability, and life insurance

401(k) Profit Sharing Contribution

Paid Time Off and Holidays

Parental Leave

Tuition reimbursement

The estimated base compensation range for this role is: $115,000 — $164,000 USD

About InterSystems

InterSystems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, InterSystems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, InterSystems has 38 offices in 28 countries worldwide. For more information, please visit InterSystems.com .

AI Disclaimer

InterSystems may use AI tools for its internal operations including administrative tasks during recruitment (e.g., organizing candidate information). InterSystems’ approach to AI is guided by the InterSystems Responsible AI Guidelines . AI is not used to make or influence hiring decisions. All decisions are made by InterSystems employees.

Candidates may use AI for CV or interview preparation, provided materials are truthful and reflect their own experience. AI tools and third-party transcription services must not be used during interviews or assessments.

Please note that the use of wearable technology, including any AI-related tools or other technology-connected devices (such as META or Google smart glasses and/or wearables, and/or any similar devices), is strictly prohibited during the interview and screening process with InterSystems. Any applicant who requires a wearable device or any type of technology support during the interview process as a reasonable accommodation under the ADA or applicable state or country laws and regulations must contact the InterSystems Human Resources Department prior to attending or participating in any interview or screening process.