AVP – Sports & Media Analytics Delivery Lead

EXL's sports and media practice serves leagues, collegiate athletic conferences, teams and media networks. We are hiring an onshore AVP to lead delivery across a portfolio of these clients – owning the relationship day to day, shaping the analytics roadmap and making sure our onshore/offshore teams deliver measurable impact.

This role suits a consulting-minded analytics leader who is comfortable running several engagements at once and who can speak the language of athletics directors, commercial teams and media executives.

Key Responsibilities

Engagement Leadership

Portfolio delivery: Lead multiple concurrent analytics engagements for sports and media clients, owning scope, plans, quality, timelines and client satisfaction.

Stakeholder management: Serve as the primary onshore counterpart for client Directors and VPs; run steering meetings and quarterly business reviews.

Onshore–offshore model: Direct and coordinate EXL teams in the US and India, ensuring smooth handoffs and high-quality output.

Sports & Media Analytics

Fan and membership analytics: Segmentation, engagement, retention and lifetime value for fans, members, donors and season-ticket holders.

Commercial analytics: Ticket pricing and yield, sponsorship valuation and ROI, merchandise and premium-seating analytics.

Media and content: Viewership and audience analytics, streaming and digital engagement, content performance and media-rights value.

Data foundations: Shape data strategy, platforms and governance with client technology teams, including multi-member organizations such as conferences.

Growth & Innovation

Account growth: Identify opportunities, write proposals and SOWs, and expand EXL's footprint within each account.

AI solutions: Introduce GenAI and ML use cases and reusable accelerators across the portfolio.

Required Qualifications

Experience: 12–16 years in analytics, data science or analytics consulting, with significant delivery leadership for sports, media, entertainment or consumer clients.

Consulting skills: Proven ability to manage multiple clients, scope work, manage budgets and handle senior stakeholders.

Technical skills: Strong SQL and Python; experience with cloud data platforms (Snowflake, Databricks, AWS/GCP/Azure) and BI tools (Tableau, Power BI, Looker).

Domain: Working knowledge of fan, ticketing, sponsorship and media/viewership analytics.

Leadership: Experience leading distributed teams, including offshore delivery centers.

Education: Bachelor's degree in a quantitative field; Master's or MBA preferred.

Location: Authorized to work in the US or Canada; willing to travel to client sites.

Preferred Qualifications

Experience with collegiate athletics (conferences, NCAA, athletic departments) or sports media networks.

Background at an analytics consultancy or the analytics function of a league, team or media company.

Exposure to GenAI/agentic AI and modern data stack implementations.