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Senior Manager, Clinical Laboratory Operations

Northwell Healthcare

Queens, NY · Posted November 9, 2026

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About the job

Job Description

Manages, plans, organizes, and evaluates the operations, staff, and quality control of multiple laboratory disciplines and/or shifts. Collaborates with other members of the leadership for overall organization, financial/budgetary, planning, personnel and management of the core laboratory. Responsible for clinical, technical, administrative, regulatory, and financial management and improvement of core laboratory operations to ensure effectiveness, quality and efficiency.

Job Responsibility

• Provides leadership to Clinical Laboratory Operations' team members, supervisors and managers by communicating and guiding toward achieving department objectives. • Communicates and builds consensus for goals in alignment with the health system. • Develops and manages reporting departments' operating and capital budgets and allocation of funds based upon reviews of department estimates/recommendations. • Manages activities and staff; hires, trains, disciplines, and supervises staff. • Evaluates performance and ensures appraisals are completed on a timely basis; ensures scheduled staff hours and vacation provide adequate coverage; ensures maintenance of employee and operational records. • Coordinates with internal stakeholders for a full service approach with prospective clients and represents and appropriately positions the services for potential clients. • Develops protocols to assess resource requirements for new client opportunities and finalizes pricing for the quoting team. • Develops standards for employee and department performance in partnership with the other members of the leadership. • Motivates a high performing team to meet the current and evolving needs of the business through effective selection, training and development, coaching and mentoring and performance management. • Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.

Job Qualification

•Bachelor's Degree required. •Current License to practice as a Clinical Laboratory Technologist in New York State required, plus specialized certifications as needed. •6-10 years of technical experience, required and 5-7 years of leadership/management experience, preferred OR Master's Degree with 4+ years of technical experience.

*Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).