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About the job

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, online trading, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

Further information is available at www.paysafe.com.

As a Senior Product Manager, you will lead complex, high-impact product initiatives that shape the future of our payment solutions. You will own strategic product domains, influence cross-functional decision-making, and drive outcomes that accelerate Paysafe’s growth. This role requires a strong blend of product strategy, delivery excellence, stakeholder leadership, and deep understanding of payments.

Job responsibilities:

Own the product strategy, vision, and roadmap for Business Wallet capabilities serving U.S. SMB merchants, aligned with Paysafe’s enterprise priorities, customer needs, and financial goals.

Evaluate market trends, emerging technologies, competitive dynamics, and regulatory developments, translating insights into product opportunities and data-driven business cases.

Lead end-to-end product discovery and delivery, from customer research, requirements, and solution design through epics, user stories, backlog prioritization, launch, and post-launch optimization.

Develop wallet experiences that help SMB merchants access, manage, and control funds more effectively, including faster access to earnings, cash-flow management, balance visibility, funding, payouts, and operational controls.

Partner closely with Engineering, Commercial, Operations, Risk, Compliance, Legal, Banking, Finance, Sales, and Merchant Services to deliver scalable, secure, compliant, and commercially viable solutions.

Represent the voice of merchants, partners, and end users, translating customer pain points and market insights into product enhancements that strengthen Paysafe’s value proposition beyond payment acceptance.

Define and monitor KPIs, OKRs, and financial metrics, including adoption, activation, retention, funding flows, merchant engagement, and revenue contribution, using performance insights to guide investment and prioritization.

Ensure product decisions and launches meet relevant regulatory, compliance, risk, scheme, onboarding, servicing, and operational-readiness requirements, addressing potential constraints early in the development cycle.

Act as a senior product leader, influencing stakeholders at all levels, supporting strategic client opportunities, mentoring junior Product Managers, and contributing to stronger product processes and operating models.

Job requirements: 6–10 years of progressive product management experience, ideally in payments, fintech, banking, e-commerce, or financial technology.

Proven success owning a strategic product area and delivering complex, high-impact solutions at scale.

Strong understanding of payment processing, digital wallets, acquiring, issuing, risk, compliance, or adjacent domains.

Exceptional cross-functional leadership skills; proven ability to influence without authority.

Strong analytical and commercial mindset with experience building KPIs, business cases, and financial models.

Comfort working with technical teams and interpreting architectural or integration considerations.

Excellent communication skills with the ability to distil complexity for executives and clients.

A strategic thinker who balances long-term vision with disciplined execution.

High ownership, accountability, and the ability to independently drive outcomes in a global matrix environment.

Comfort navigating ambiguity and managing competing priorities with urgency and focus.

A collaborative, growth-minded approach that elevates team performance.

Equal Employment Opportunity Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.