Manager, Global Safety & Emergency Preparedness

Job Description

Who We Are

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

CAA's Global Safety & Security team is seeking a qualified Manager, Global Safety & Emergency Preparedness to lead the development, implementation, and continuous improvement of the company's global safety, emergency preparedness, and business continuity programs. This role is responsible for protecting employees, visitors, and business operations through proactive risk management, emergency planning, crisis preparedness, and regulatory compliance initiatives across CAA's global footprint. The Manager, Global Safety & Emergency Preparedness serves as the program lead for enterprise-wide health, safety, and emergency preparedness initiatives, accountable for developing standards, conducting risk assessments, managing emergency response programs, and supporting business continuity and crisis management efforts. This role combines strategic program management, operational readiness, stakeholder engagement, training, and incident response coordination in a fast-paced global environment. The ideal candidate is collaborative, detail-oriented, and experienced in building scalable safety and emergency preparedness programs across diverse business operations and geographic regions.

Responsibilities

Develop, implement, and maintain CAA's global safety, emergency preparedness, and business continuity programs across corporate offices and operational locations

Establish and maintain enterprise safety standards, procedures, and guidance documents aligned with applicable regulations, industry best practices, and organizational objectives

Conduct facility and operational risk assessments to identify safety hazards, operational vulnerabilities, and business continuity risks

Develop and maintain emergency response plans, evacuation procedures, shelter-in-place protocols, crisis management procedures, and continuity strategies for global locations

Lead the development and maintenance of Incident Response Guides (IRGs), emergency action plans, and emergency preparedness resources for employees and leadership

Coordinate and facilitate emergency preparedness exercises, tabletop exercises, drills, and after-action reviews to validate readiness and identify improvement opportunities

Manage workplace safety programs, including injury prevention initiatives, hazard identification processes, corrective action tracking, and safety awareness campaigns

Support compliance with applicable occupational health and safety regulations and standards, including OSHA requirements and international equivalents where applicable

Partner with Facilities, Human Resources, Legal, Information Security, and business stakeholders to ensure alignment of safety, emergency management, and continuity initiatives

Develop and deliver safety and emergency preparedness training programs for employees, managers, crisis management teams, and designated emergency response personnel

Coordinate emergency response activities during incidents impacting personnel, facilities, or business operations, providing guidance and support to leadership and stakeholders

Serve as a member of the Incident Assessment Team (IAT), Workplace Violence Intervention Team (WVIT)

Manage the company's emergency notification and crisis communications preparedness processes in coordination with internal stakeholders

Partner with the Global Security Operations Center (GSOC) to support incident monitoring, emergency response coordination, employee accountability efforts, and situational awareness

Conduct post-incident reviews and after-action assessments, identifying lessons learned and tracking corrective actions through completion

Maintain emergency supplies, preparedness resources, emergency equipment inventories, and related program documentation

Monitor emerging risks, regulatory changes, industry trends, and global events that may impact employee safety or business operations

Support global travel risk management initiatives and provide guidance related to employee safety during travel disruptions and emergencies

Manage relationships with external vendors, consultants, emergency management partners, and business continuity service providers

Prepare and manage program budgets, project plans, and strategic initiatives related to safety and emergency preparedness

Develop executive-level reporting and metrics related to safety performance, preparedness activities, exercise outcomes, incident trends, and program effectiveness

Support office openings, relocations, and major operational projects by providing safety, emergency preparedness, and business continuity guidance

Qualifications

Bachelor's degree required; degree in Emergency Management, Occupational Health & Safety, Business Continuity, Risk Management, Public Administration, or related field preferred

5+ years of experience in emergency management, corporate safety, business continuity, crisis management, or a related field

Proven experience developing and managing enterprise safety, emergency preparedness, or business continuity programs

Experience conducting risk assessments, business impact analyses, emergency planning, and continuity planning activities

Demonstrated experience leading emergency exercises, drills, tabletop exercises, and after-action review processes

Knowledge of occupational health and safety regulations, emergency management principles, crisis management frameworks, and business continuity best practices

Familiarity with FEMA National Incident Management System (NIMS), Incident Command System (ICS), and emergency response methodologies

Experience supporting global operations and managing programs across multiple geographic regions preferred

Strong project management and organizational skills with the ability to manage multiple priorities simultaneously

Experience working cross-functionally with Facilities, Human Resources, Security, Legal, Technology, and executive stakeholders

Strong written and verbal communication skills with the ability to prepare policies, procedures, executive briefings, and training materials

Ability to analyze complex situations, assess risk, and provide practical recommendations in dynamic environments

Professional certifications such as CBCP, MBCP, CEM, ARM, CSP, ASP, or related credentials preferred

Experience utilizing emergency notification systems, crisis management platforms, incident management tools, and related technologies preferred

Strong judgment, discretion, and decision-making abilities during incidents and crisis situations

Ability to respond to emergencies outside normal business hours when required

Ability to travel approximately 15–25%, including occasional domestic and international travel

Location

This role is based out of the Los Angeles office and requires regular on-site presence to support safety, emergency preparedness, and business continuity initiatives across CAA facilities. Periodic domestic and international travel may be required.

Compensation

The annual base salary range for this position is as follows:

Los Angeles, CA $120,000 - $150,000. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon factors including, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Benefits

At CAA, we offer a competitive compensation and benefits* package for all regular full-time employees:

Benefits where the company pays 80%-100% of the cost include:

Medical Insurance

Basic Life and AD&D Insurance

Telemedicine

Employee assistance and mental health counseling in person, virtually or through text

Paid Vacation / Holidays

Paid Sick Time

Paid Parental Leave and Other Paid Leaves of Absence

NICU leave

Bereavement resources

Adoption Benefits

Educational Assistance

Mental Health Resources

Employee Assistance Plan

Employees may also elect to participate in voluntary benefits

Dental, Vision Insurance

401K Plan

Flexible Spending Accounts (Health Care and Dependent Care)

Health Savings Account

Voluntary Life and AD&D Insurance

Employee Perks

Commuter Benefits

*Benefits offered also include other statutory mandated benefits

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.

The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.

The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.

CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.