Systems Administrator

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

The Systems Administrator is responsible for the design, installation, configuration, and maintenance of all company computer systems—such as cloud servers, switches, firewalls, and cloud-based tools. They are also tasked with coordinating with other departments to assist in technical projects when necessary. This role leads IT projects end to end, including infrastructure migrations, software rollouts, and cross-functional technology initiatives, and supports the IT team's contribution to the company's SOC 2 audit cycle.

Primary Job Responsibilities:

Work with all internal teams to identify and implement necessary IT solutions

Plan, configure, and maintain all infrastructure hardware and software systems

Aid with escalated help desk support tickets

Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs

Investigate, understand, and resolve problems with local and remote infrastructure

Administer access, permissions, and privileges for on-site resources and cloud services

Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives

Support IT's contribution to the company's SOC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead

Identify and pilot AI-driven improvements to IT service delivery

Support the vision and values of the company through role modeling and encouraging desired behaviors

Participate in various company initiatives and projects as requested

Basic Qualifications:

Bachelor’s degree

4+ years of previous experience in a Systems Administrator, IT Ops, Network Administrator, or IT Engineer position

Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Qualifications:

Demonstrated project management experience leading migrations, rollouts, or comparable initiatives across distributed teams

Experience managing Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts

Hands-on administration of Okta, Intune, Jamf, M365, Zscaler, and Microsoft Teams

Proficient in PowerShell

Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi)

Experience working with Microsoft Azure

Ticketing/issue tracking software experience

Self-directed: sets and meets deadlines, multi-tasks, and prioritizes

Proficiency with the Microsoft Office suite, including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook:

Physical Health

Comprehensive health benefits

Additional medical wellness incentives

STD, LTD, AD&D, and life insurance

Emotional Health

Paid sabbatical program after four years

Paid family and paternity leave

Annual educational stipend

Ability to apply for tuition reimbursement

CFA exam stipend

Robust training programs on industry and soft skills

Employee assistance program

Generous allotment of vacation days, sick days, and volunteer days

Social Health

Matching gifts program

Employee resource groups

Subsidized emergency childcare

Dependent Care FSA

Company-wide events

Employee referral bonus program

Quarterly team building events

Financial Health

401k match

Shared ownership employee stock program

Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

Annual base salary: $110,000 - $125,000

Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

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