Among software quality assurance analysts and testers, AI is already used for a large share of the tasks. Measured exposure for software quality assurance analysts and testers: 52% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

ICF International has filed one layoff notice in the last twelve months, covering 82 workers, most recently October 2026. These are public filings with state labor departments, and an open role can sit alongside them. See the filings

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

About the job

Description

*We are open to supporting 100% remote work anywhere within the US.*

ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department. Our team is a leading provider of Digital Transformation services for Federal agencies. Our services focus on enabling agency mission and business transformation using industry-leading low-code platforms, mobile applications, robotics process automation, and data analytics platforms. We are partnered with some of the world’s leading and most innovative companies like Salesforce, ServiceNow, Microsoft, and UiPath. We focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.

The Work

ICF is looking for a Quality Assurance Analyst to support a new Salesforce.com implementation within the Department of Transportation. Our services focus on enabling agency mission and business transformation using industry leading low-code platforms, mobile applications, robotics process automation and data analytics platforms. The programs will have a focus on offering a full range of architecture and planning, system implementation, integration, analytics, and O&M for our customers.

As a Quality Assurance Analyst at our company, you will have the opportunity to work on new and exciting projects and develop your career.

What you will be doing:

Analyzing user stories and requirements for validity and feasibility

Collaborate closely with other team members and departments

Execute all levels of testing (System, Integration, and Regression)

Detect and track software defects and inconsistencies

Provide timely solutions

Apply quality engineering principles throughout the Agile product lifecycle

Provide support and documentation

Lead and or support the UAT effort

Report bugs and errors to development teams

Help troubleshoot issues

Passion for delivering defect free software

Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.

What you must have:

Must have lived in the US for the past 4 years and the work MUST BE PERFORMED in the United States (U.S.), due to federal contract requirements

3+ years' experience in quality assurance and or quality control in SaaS applications

Experience in various testing types, functional testing, regression testing, integration testing and performance testing

Experience in manual testing, automated testing, or both and must be proficient in test automation, Bug Tracking and Management, test planning and documentation

Experience leading UAT, writing test scripts, user guides, creating test data, and testing in multiple environments.

Ability to obtain and maintain a Federal Public Trust.

Must be a US Citizen or Permanent Resident per Federal contract requirements.

What we would like you to have:

Bachelor’s degree in a technical field: Computer Science, Engineering, or related discipline.

Strategic perspective and business acumen - Looks toward the broadest possible view of an issue/ challenge; can easily pose future scenarios

Demonstrates excellent communication and interpersonal skills; able to communicate clearly and concisely

Prior exposure providing testing deliverables within Agile and Scrum methodologies as well as tracking defects and working with team on resolution.

Experience on US Federal Government Projects

Experience with Salesforce and a Salesforce Admin Cert

Jira, Confluence experience or equivalent

Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our  EEO policy.

We will consider for employment qualified applicants with arrest and conviction records.

Work Authorization and Sponsorship

All candidates must be authorized to work in the United States. This position is not eligible for new H-1B visa sponsorship by ICF. Candidates who currently hold valid work authorization may be considered for a change of employer petition, subject to company policy and applicable immigration requirements.

Reasonable Accommodations

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email  Candidateaccommodation@icf.com  and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Read more about  workplace discrimination rights or our benefit offerings which are included in the  Transparency in (Benefits) Coverage Act.

Bot and Third-Party Applications

Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration . Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at  candidateaccommodation@icf.com . We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.

Pay Range

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00

Nationwide Remote Office (US99)