Janitorial Operations Supervisor

The Janitorial Operations Supervisor is responsible for overseeing day-to-day janitorial operations for this account while ensuring exceptional service delivery, customer satisfaction, and contract compliance. Key responsibilities will entail daily oversight of the 3rd shift with interfacing on the 1st and 2nd shift on occasion to interact with the associates. This position will manage the daily workforce and adjust their schedule accordingly to accomplish these tasks. This position serves as the primary point of contact for clients and leads on-site teams to maintain cleanliness, safety, and operational efficiency.

Shift: Primarily 3rd.

Compensation: $55,000.00 annual salary (US Dollars)

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Manage and maintain strong client relationships, acting as the main point of contact for assigned account

Oversee daily janitorial operations, ensuring all services are delivered according to contract specifications

Supervise, train, and support janitorial staff, including scheduling, performance management, and coaching

Conduct regular site inspections to ensure quality standards, safety requirements, and compliance are met

Address client inquiries, service requests, and concerns in a timely and professional manner

Coordinate staffing needs, including hiring, onboarding, and coverage for call-outs or absences

Monitor labor hours, equipment usage, and supply inventory to manage costs and support budget goals

Ensure compliance with company policies, OSHA standards, and local/state regulations

Prepare reports, document service levels, and communicate updates to management as needed

Support contract renewals, service enhancements, and continuous improvement initiatives

GMP / clean room experience strongly preferred

High school diploma or GED required; additional education preferred

3+ years of experience in janitorial, facility services, or building maintenance management

Prior experience managing employees in a service-based or operations environment

Strong customer service and relationship-management skills

Ability to lead teams, multitask, and work in a fast-paced environment

Proficiency with scheduling, reporting, and basic computer applications

Bilingual (English/Spanish) preferred in some locations

Valid driver’s license and ability to travel between sites, as required

Physical & Work Requirements

Ability to walk job sites, stand for extended periods, and occasionally lift up to 25–40 lbs

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers . ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com