Program Coordinator

D.C., The National Volunteer Fire Council (NVFC) is the premier nonprofit association serving the volunteer fire, emergency, and rescue services. Today, the NVFC serves as the voice of over one million volunteer firefighters and EMS personnel on Capitol Hill and provides valuable training, programs, and other resources. The NVFC seeks a full-time Program Coordinator. This position is remote but will ideally be based in the Washington, DC, area near core staff and NVFC functions. The position will support the planning, coordination, and implementation of program activities to ensure successful execution of organizational initiatives. Working under the direction of Program Managers, this position will provide administrative and operational support for grant-related activities, training programs, member services, meetings and events, communications, and special projects. The Program Coordinator will work collaboratively across departments to maintain program effectiveness, support stakeholder engagement, and contribute to achieving organizational goals and other duties as assigned. The NVFC provides competitive pay, an excellent benefits package, a great work atmosphere, work-life balance, and room for personal growth and learning. Location in DC, Maryland, or Virginia, preferred. Send a cover letter and resume to Abena Bonso-Bruce at apply@nvfc.org. No calls please.

Responsibilities: Program Coordination & Administrative Support

Coordinate assigned program activities, timelines, and deliverables to support successful implementation. Prepare program reports, maintain records, and assist with the timely submission of required documentation. Track project schedules, deadlines, and action items to ensure completion of assigned tasks. Process program-related invoices, reimbursements, and expenditures in accordance with organizational policies. Assist with the development and organization of program resources, including guides, toolkits, presentations, and training materials. Coordinate logistical support for training programs, webinars, meetings, and educational offerings. Prepare agendas, meeting materials, registration information, and post-event evaluations. Maintain program databases, files, and documentation to ensure accurate recordkeeping. Assist with special projects and organizational initiatives as assigned. Perform other duties as assigned.

Federal Grant Support & Reporting

Assist with researching funding opportunities and provide administrative support for grant development activities. Assist with gathering information, data, and supporting documentation for grant proposals. Maintain grant-related files, records, and reporting schedules. Assist with the preparation and submission of grant reports and required documentation. Track grant deadlines, deliverables, and compliance requirements. Support communication with grant partners, funders, and stakeholders as needed. Help ensure program documentation aligns with grant requirements and organizational policies.

Training, Events & Member Support

Coordinate training registrations, participant communications, and event logistics. Provide support for conferences, meetings, committee activities, and special events. Respond to member inquiries and provide exceptional customer service. Assist in maintaining relationships with instructors, vendors, partners, and stakeholders. Compile participant feedback and evaluation data to support continuous program improvement. Assist with committee administration, meeting coordination, and follow-up communications.

Marketing & Communications Support

Assist with the promotion of programs, services, and initiatives. Draft and coordinate content for websites, newsletters, emails, and social media in collaboration with the Communications Department. Maintain program-related communications materials, forms, and resources. Support outreach efforts designed to increase member engagement and participation. Assist with the creation and distribution of marketing and informational materials. Qualifications/Skills/Competencies Required:

Ability to build and maintain positive working relationships with members, partners, vendors, instructors, and stakeholders. Experience providing customer service and responding to inquiries in a professional and timely manner. Ability to gather, organize, and maintain data, records, and reports. Understanding of grant administration and reporting processes is preferred. Ability to support budget tracking and expense management. Experience assisting with marketing, communications, or digital outreach efforts. Ability to work independently and collaboratively in a team environment. Adaptable, proactive, and able to work effectively in a dynamic environment. Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and other productivity tools. Demonstrated ability to learn quickly and manage multiple priorities effectively. Strong attention to detail, accuracy, and commitment to quality. Understanding of an association or nonprofit environment preferred. Knowledge of or experience in the fire service is a plus. Demonstrated professionalism, initiative, and commitment to organizational success.