API Analyst - SARA Plus

Are you a team player with strong troubleshooting skills looking to contribute to a growing organization?

The API Analyst is responsible for supporting the design, implementation, testing, documentation, and maintenance of Application Programming Interfaces (APIs) that enable seamless integration between internal and external systems. This role serves as the bridge between business stakeholders, software developers, product teams, and third-party partners to ensure API solutions meet business requirements, security standards, and technical specifications.

The ideal candidate has strong analytical skills, understands RESTful API’s and web services, and enjoys solving technical integration, challenges while improving the overall customer and developer experience.

About SARA Plus

SARA Plus is an order entry software designed to help dealers such as AT&T and Direct TV manage their business more effectively. It is used to track inventory, place orders and provide analytical data. It provides a single interface that is streamlined to manage all customer orders.

About DSI

DSI is a family-owned company that has been in business since 1984. We provide enhanced value that delivers results for our clients and partners; through sales management, marketing assistance, hardware logistic solutions, immersive training, engineering expertise, and proprietary software solutions.

We believe that relationships are the most important part of our business. Whether it’s mobility, broadband, video, commercial, residential, Loging & Institutions, Multi Dwelling Units, or all; we are a one-stop solution to help sales partners uncover growth opportunities.

Key Responsibilities

Analyze business and technical requirements to define API integration solutions

Collaborate with Product Managers, Software Developers, QA Engineers, and business stakeholders to gather API requirements

Document API specifications, workflows, request/response models, and technical requirements

Assist with API design reviews to ensure scalability, performance, security, and maintainability

Test APIs using tools such as Postman, Swagger, or similar platforms

Support third party integrations by providing technical guidance and troubleshooting assistance

Work with QA teams to validate API functionality during software releases

Assist in identifying opportunities to improve API standards, governance, and development processes

Ensure APIs comply with company security, authentication, and data privacy standards

Required Qualifications

Bachelor’s degree in computer science, Information Systems, Software Engineering, or related field

2 to 5 years of experience working with APIs, software integrations, or technical business analysis

Strong understanding of RESTful APIs and JSON

Ability to translate technical concepts into business-friendly language

Excellent written and verbal communication skills

Basic understanding of SQL and relational databases

Strong analytical and problem-solving skills

Experience

Experience with GraphQL APIs

Familiarity with API gateways and integration platforms

Experience working in Azure, AWS, or Google Cloud microservices architecture

Benefits

Medical, Dental, Vision, and Life insurance are available on the first day of the month following your first day of employment – no extended waiting period

401k Plan with employer matching

Paid vacation, personal/sick days, and bereavement time

Employee Profit Sharing Program

50% AT&T wireless discount

Paid training and career development opportunities

Growth opportunities within a fast-growing company