Head of Compliance Governance and CMS Oversight, PayPal Bank

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary: The Head of Compliance Governance & CMS Oversight is a foundational leadership role responsible for designing, implementing, and overseeing the Bank's Compliance Management System (CMS) governance framework during the formation of a de novo Industrial Loan Company (ILC). Reporting directly to the Chief Compliance Officer, this leader will establish the governance infrastructure, operating model, and core compliance processes necessary to support a safe, sound, and scalable compliance program that meets regulatory expectations from charter formation through ongoing operations.

Job Description:

Essential Responsibilities:

Lead and develop a compliance organization across multiple compliance domains or business areas, building high-performing teams

Establish compliance program strategy for significant organizational scope, creating comprehensive frameworks aligned with regulatory requirements

Drive continuous improvement of compliance processes, methodologies, and control frameworks across the compliance function

Develop strategic partnerships with business, legal, risk, audit, and technology leaders to embed compliance into operations

Solve highly complex compliance challenges, establishing new approaches when existing frameworks are insufficient for emerging regulatory requirements

Collaborate on decisions about compliance program design, resource allocation, and organizational priorities to manage regulatory risk effectively

Influence organizational approach to compliance through thought leadership, regulatory insights, and risk-based recommendations

Build organizational compliance capability through talent development, knowledge sharing, and establishment of compliance excellence standards

Minimum Qualifications:

8+ years of relevant compliance experience and a Bachelor's degree OR any equivalent combination of education and experience

Proven experience managing compliance teams and delivering complex program initiatives through others

Additional Responsibilities & Preferred Qualifications :

Deep knowledge of U.S. banking laws, regulations, and regulatory expectations governing Compliance Management Systems, including FFIEC guidance and consumer compliance regulatory frameworks.

Experience establishing or overseeing one or more core compliance governance functions, such as: Policy & Procedure Governance

Compliance Risk Assessment

Regulatory Change Management

Regulatory Examination Management

Compliance Issue Management

Customer Complaint Oversight

Compliance Training & Awareness

Board and Executive Compliance Reporting

Demonstrated experience developing executive- and Board-level reporting, governance materials, and compliance metrics.

Experience working within a Three Lines of Defense governance model and providing independent oversight, effective challenge, and credible challenge to business and control functions.

Demonstrated people leadership experience, including recruiting, developing, coaching, and leading high-performing teams.

Proven ability to lead cross-functional initiatives, influence senior stakeholders, and drive execution in a complex, matrixed organization

Experience supporting a de novo bank charter, bank integration, significant regulatory transformation, or large-scale compliance program buildout.

Experience within a fintech, payments, or digital banking organization.

Knowledge of Industrial Loan Company (ILC) regulatory requirements and governance expectations.

Professional certifications such as CRCM, CAMS, CCEP, or other relevant compliance or risk management credentials.

Experience implementing or governing GRC platforms and compliance technology solutions.

Experience leading regulatory examinations and managing interactions with federal and/or state banking regulators.

Experience leveraging enterprise governance, compliance, or risk management capabilities while establishing legal-entity-specific oversight and governance.

Subsidiary: PayPal

Travel Percent: 0

-

The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is:

Primary Location | Pay Range: Utah - (Virtual): ($123,500.00 - $183,700.00 Annually)

Additional Location(s) | Pay Range: No other locations are assigned to this requisition currently.

Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud p