Associate Chief Digital & Information Officer (ACDIO)

Ann Arbor, Michigan, The Associate Chief Digital & Information Officer (ACDIO) for the Office of the Chief Digital & Information Officer serves as the principal strategic partner, executive advisor, and operational integrator for the CDIO and the Michigan Medicine IT executive leadership team. This is a senior executive role that functions as the CDIOs right hand , operating with delegated authority to drive enterprise alignment, execution discipline, and operational effectiveness across digital, information, and technology functions. The Associate Chief Digital & Information Officer ensures Michigan Medicines IT strategy translates into coordinated, measurable, and timely outcomes across a highly complex, federated organization. The role leads key enterprise capabilities that enable governance, prioritization, delivery excellence, communication, stakeholder integration, and execution rigor , allowing IT chiefs and functional leaders to focus on delivery, reliability, and innovation. Organizational Scope The Associate Chief Digital & Information Officer leads and integrates functions within the Office of the CDIO , including: Enterprise IT Project & Portfolio Management IT Business Relationship Management (BRMs) IT Communications & Change Management Delivery Excellence Office (Agile Enablement, Continuous Improvement, Process Engineering) Enterprise Digital Innovation (business cases, pilots, value realization) IT Business Operations (Finance coordination, HR partnership, contracts, administration) Key Responsibilities Executive Partnership & Strategic Enablement Serve as the CDIOs trusted advisor and thought partner on strategy, execution, organizational design, and enterprise change. Act with delegated authority on behalf of the CDIO to drive clarity, alignment, and follow-through across IT leadership. Prepare executive briefings, analyses, recommendations, and decision materials for CDIO and enterprise leadership forums. Represent the CDIOs priorities and perspective in governance bodies and cross-enterprise initiatives, as delegated. Enterprise Governance & Operating Rhythm Own, design, and continuously evolve the enterprise IT operating model , including leadership cadence, decision forums, execution rituals, and escalation paths. Establish systems for portfolio governance, demand shaping, prioritization, accountability tracking, and performance transparency . Ensure consistent execution discipline and alignment across all IT executive domains (Technology, Applications, Data & AI, Security, Customer Experience). Portfolio, Program & Execution Leadership Lead enterprise IT portfolio management to ensure initiatives align with strategic priorities, capacity, and investment constraints. Oversee standardized intake, prioritization, and funding governance processes. Provide executive-level visibility into portfolio performance, risks, dependencies, and outcomes. Personally lead or intervene in mission-critical, cross-functional initiatives , enterprise transformations, or delivery at-risk situations. Delivery Excellence Office (Agile Enablement, Continuous Improvement & Process Engineering) Provide executive leadership for the Delivery Excellence Office , accountable for how work gets done across Michigan Medicine IT ensuring strategy translates into disciplined, repeatable, and continuously improving execution . Establish and evolve Michigan Medicines enterprise delivery excellence framework , integrating Agile, Lean, hybrid, and scaled delivery models appropriate to clinical, research, academic, and business environments. Oversee an enterprise Agile Center of Excellence that sets standards, guardrails, and enablement practices to improve speed, predictability, and value delivery without imposing one size fits all methodologies or Agile theater. Partner with IT chiefs and senior leaders to embed delivery excellence practices into: Portfolio management and investment prioritization Demand intake, governance, and funding decisions Program and initiative execution Operational delivery and service management Lead a coordinated strategy for continuous improvement and process engineering , focused on: Reducing cycle time and delivery friction Eliminating waste, duplication, and handoffs Improving throughput, reliability, and operational efficiency Establish enterprise capabilities for value-stream mapping, workflow optimization, performance measurement, and outcome-based metrics , enabling leaders to understand where investment dollars are translating into results, and where they are not. Ensure improvement efforts are measurable, outcome-driven, and financially grounded , directly informing: Investment tradeoffs and sequencing Capacity planning and staffing decisions Operating model and organizational design evolution Use delivery and improvement insights to advise the CDIO and executive leadership on portfolio health, delivery risk, organizational bottlenecks, and execution maturity . Build sustainable internal capability by coaching leaders and practitioners, developing shared practices, and institutionalizing continuous improvement as an enterprise expectation, not a temporary initiative. Stakeholder Integration & Relationship Leadership Lead IT Business Relationship Management to ensure trusted, consistent engagement with clinical, research, academic, and administrative leaders. Enable proactive demand shaping and shared ownership of outcomes between IT and operational partners. Strengthen enterprise confidence in IT through clear governance, transparent prioritization, and predictable delivery. Facilitate and enhance relationships between IT leaders and the customers they serve. Communications, Change & Executive Messaging Oversee enterprise IT communications and change management strategies. Ensure consistent, timely, and coordinated communication across Michigan Medicine entities. Lead crisis, incident, and high-stakes communications in partnership with IT, clinical leadership, and enterprise communications teams. Craft executive-level narratives, presentations, and messaging that clearly articulate IT strategy, progress, and value. Innovation & Business Enablement Provide executive oversight for enterprise digital innovation services, including business cases, pilots, and proof-of-concept initiatives. Ensure innovation investments are strategically aligned, value-driven, and operationalized into delivery roadmaps. Partner with IT chiefs to accelerate value realization from digital and technology investments. IT Business Operations Leadership Oversee IT business operations including finance coordination, workforce planning, vendor and contract management, and administrative services. Ensure strong financial transparency, operational controls, and compliance. Support leadership development, organizational health, and succession planning across IT. Partner with procurement and contract management teams for license management, RFP process oversight, and vendor relationship management. Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field. 12 to 15+ years of progressive executive leadership experience in IT, healthcare, higher education, or complex enterprise environments. Demonstrated success as a strategic advisor, integrator, and execution leader supporting senior executives. Proven ability to operate effectively in large, matrixed, federated organizations and influence without direct authority. Exceptional executive presence, judgment, analytical capability, and communication skills. High discretion in managing sensitive information and complex organizational dynamics. Master's degree (MBA, MHA, MS, or similar). Experience in an academic medical center or large integrated health system. Prior experience supporting C-suite or system-level executives. Background in enterprise transformation, operating model design, delivery excellence, or large-scale IT governance. This role is explicitly designed as a senior executive, second-in-command-level leader who ensures Michigan Medicine IT operates with clarity, discipline, and continuous improvement, maximizing the strategic impact of the CDIO and the IT leadership team. Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third-party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses. The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.