Manager Inside Sales I, Hammond, IN

Job Summary

This job is in the Inside Sales job family (Department), which covers positions the duties of which are to perform or

supervise work involved in promoting and maintaining sales by originating and developing leads and performing sales

remotely, over the phone or email. This job family also includes positions providing customer service and serving as

customer service points of contact as well as marketing positions responsible for collection, analysis and dissemination

of information on movement, demand, prices, marketing trends, and other facts relating to the marketing of Phoenix

products.

Physical Requirements

Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion Function in the Job

Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function

· Responsible for the development and performance of all sales activities in assigned market.

· Staff and direct the sales team and provide leadership towards achievement of maximum profitability and growth

in line with the company vision and values.

· Establish plans and strategies to expand the customer base in the marketing area and contribute to the

development of training and educational programs for clients and Account Executives.

· Prepare action plans by individuals as well as by team for effective search of sales leads and prospects.

· Initiate and coordinate development of action plans to penetrate new markets.

· Assist in the development and implementation of marketing plans as needed.

· Conduct one-one-one review with sales team to build more effective communications.

· Provide timely feedback to senior management regarding performance.

· Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and

approval, while striving to maintain maximum profit margin.

· Maintain accurate records of all pricings, sales, and activity reports submitted by sales team.

· Create and conduct proposal presentations and RFP responses.

· Assist sales team in preparation of proposals and presentations.

· Control expenses to meet budget guidelines.

· Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated

and implemented within the team.

· Ensures that all sales staff meet or exceed all activity standards for prospecting calls, appointments,

presentations, proposals, and closes.

· Delegate authority and responsibility with accountability and follow-up.

· Maintain contact with all clients in the market area to ensure high levels of client satisfaction.

· Regular and predictable attendance is required to perform the duties of this position.

· Adhere to Reliance Steel & Aluminum Code of Conduct as well as customer confidentiality requirements.

· Adhere to all safety protocols.

· All other duties and responsibilities assigned by management.

Required Skills

· 0-5 years of relevant experience or any equivalent combination of education and experience that provides the

required knowledge, skills, and abilities required.

· High School diploma/GED required, Bachelor degree preferred.

· Knowledge of principles and methods for showing, promoting, and selling products or services required.

· Knowledge of principles and processes for providing customer service required.

· Knowledge of raw materials, production processes, quality control, and other techniques for maximizing the

effective processing and distribution of material required.

· Knowledge of company product(s) and their uses required.

· Knowledge of the metals industry required.

· Ability to multi-task, prioritize, and manage time effectively required.

· Ability to effectively present information and respond to questions from groups of managers, customers, and the

general public required.

· Excellent oral and written communication skills, particularly a strong virtual presence and listening skills required.

· Strong analytical and problem solving skills required.

· Ability to apply mathematical concepts such as fractions, multiplication, ratios and proportions to practical

situations required.

· Ability to make sound decisions based on a combination of factors including analysis, knowledge and

experience, and judgment required.

· Ability to initiate and maintain cooperative relationships with co-workers and customers required.

· Strong computer proficiency and working knowledge of Microsoft applications required.

EEO Statement

Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN

· Responsible for the development and performance of all sales activities in assigned market.

· Staff and direct the sales team and provide leadership towards achievement of maximum profitability and growth

in line with the company vision and values.

· Establish plans and strategies to expand the customer base in the marketing area and contribute to the

development of training and educational programs for clients and Account Executives.

· Prepare action plans by individuals as well as by team for effective search of sales leads and prospects.

· Initiate and coordinate development of action plans to penetrate new markets.

· Assist in the development and implementation of marketing plans as needed.

· Conduct one-one-one review with sales team to build more effective communications.

· Provide timely feedback to senior management regarding performance.

· Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and

approval, while striving to maintain maximum profit margin.

· Maintain accurate records of all pricings, sales, and activity reports submitted by sales team.

· Create and conduct proposal presentations and RFP responses.

· Assist sales team in preparation of proposals and presentations.

· Control expenses to meet budget guidelines.

· Adhere to all company policies, procedures, and business ethics codes and ensure that they are communicated

and implemented within the team.

· Ensures that all sales staff meet or exceed all activity standards for prospecting calls, appointments,

presentations, proposals, and closes.

· Delegate authority and responsibility with accountability and follow-up.

· Maintain contact with all clients in the market area to ensure high levels of client satisfaction.

· Regular and predictable attendance is required to perform the duties of this position.

· Adhere to Reliance Steel & Aluminum Code of Conduct as well as customer confidentiality requirements.

· Adhere to all safety protocols.

· All other duties and responsibilities assigned by management.

· 0-5 years of relevant experience or any equivalent combination of education and experience that provides the

required knowledge, skills, and abilities required.

· High School diploma/GED required, Bachelor degree preferred.

· Knowledge of principles and methods for showing, promoting, and selling products or services required.

· Knowledge of principles and processes for providing customer service required.

· Knowledge of raw materials, production processes, quality control, and other techniques for maximizing the

effective processing and distribution of material required.

· Knowledge of company product(s) and their uses required.

· Knowledge of the metals industry required.

· Ability to multi-task, prioritize, and manage time effectively required.

· Ability to effectively present information and respond to questions from groups of managers, customers, and the

general public required.

· Excellent oral and written communication skills, particularly a strong virtual presence and listening skills required.

· Strong analytical and problem solving skills required.

· Ability to apply mathematical concepts such as fractions, multiplication, ratios and proportions to practical

situations required.

· Ability to make sound decisions based on a combination of factors including analysis, knowledge and

experience, and judgment required.

· Ability to initiate and maintain cooperative relationships with co-workers and customers required.

· Strong computer proficiency and working knowledge of Microsoft applications required.