IT Administrator

Vast is developing next-generation space stations and space infrastructure using an incremental, hardware-rich, and capital-efficient approach. Vast is rapidly developing its multi-module Haven Station to support a continuous human presence in space for America and its allies, enabling advanced microgravity research and manufacturing, and supporting a growing space economy for government, corporate, and private customers. Haven Demo’s 2025 success made Vast the only operational commercial space station company to design, build, and operate its own spacecraft in orbit. Next, Haven-1 is targeted to become the world’s first commercial space station, with launch anticipated in 2027, followed by additional Haven modules. Additionally, the company recently announced two new offerings leveraging its space station components and the heritage of Haven Demo: Vast Satellite, a high-power satellite product line; and Vast Lunar Systems, power, communications, and habitats for the Moon.

Headquartered in Long Beach, California, and with more than 1,000 employees and over a billion dollars in private capital, Vast has built the facilities capable of manufacturing America’s next space station. The company plans to develop future habitats and systems for Mars, dedicated modules for government partners, and other crewed systems designed to unlock the expanding long-term space economy.

Vast is looking for a(n) IT Administrator to support the development of the systems that will be required for the design and build of human-rated space stations.

This will be a full-time, exempt position located in our Long Beach location.

Responsibilities:

Systems & Identity Administration

Serve as a primary administrator for identity and access management platforms (e.g., Active Directory, Entra ID, DUO, Okta or similar), including SSO, MFA, groups, policies, and permissions

Own the end user lifecycle (provisioning, deprovisioning, role changes) and automate it wherever possible

Administer Windows and endpoint management platforms (e.g., JAMF) for patching, application deployment, and device compliance

Administer collaboration and business tools (e.g., Jira, Confluence, Slack, Google Workspace), including configuration, user setup, and troubleshooting

Maintain service accounts, shared/resource accounts, and Group Policy

Support backups, system health monitoring, and configuration standards

Technical Support & Operations

Serve as the escalation point for Tier 3 issues and for complex problems spanning identity, endpoints, applications, and network

Provide advanced troubleshooting across Windows 11, Linux, and macOS

Oversee the IT service desk queue (e.g., Jira) to meet or exceed SLA targets, and own incident resolution from identification through root cause

Manage the endpoint lifecycle: procurement, provisioning, deployment, and decommissioning of laptops, desktops, mobile devices, and network-enabled equipment

Support conference room and audiovisual technology, and printing environments, including production/label printers where applicable

Support multiple company locations, including wired/wireless networking, VPN, and DHCP/DNS

Install, move, and configure equipment weighing up to 50 lbs

Security, Compliance & Audit

Maintain endpoint security, patching, and configuration baselines

Perform periodic access reviews and system access audits, partnering with Security and Compliance teams to ensure policy adherence

Support IT compliance requirements (e.g., NIST SP 800-171, CMMC, and aerospace regulatory standards) through documentation, evidence collection, and remediation activities

Help enforce IT policies, security standards, and acceptable use practices

Automation & Continuous Improvement

Improve onboarding/offboarding efficiency through end-to-end automation

Enhance ITSM reporting and metrics to support data-driven decisions

Identify recurring issues and implement scalable, root-cause solutions

Leadership, Projects & Vendor Management

Lead small-to-large IT projects (system rollouts, platform migrations, office expansions, hardware refreshes), including project plans, milestones, and stakeholder communication

Mentor Senior IT Support Specialists and junior technicians, and provide technical guidance and training

Develop and maintain technical documentation, runbooks, knowledge base articles, and IT standards

Manage IT inventory, licensing, and lifecycle records

Work with vendors and service providers on procurement, renewals, and support escalations

Assist the Senior IT Administrator with infrastructure initiatives and serve as backup for administrative functions

Minimum Qualifications:

6+ years of progressive IT experience, including at least 2-3 years in a senior technical role

Hands-on administration experience with identity and access management (Active Directory/Entra ID or similar) and user lifecycle management

Experience administering Microsoft 365 and an endpoint management platform (Intune, JAMF, or similar)

Strong troubleshooting skills in Windows 11, Linux, and macOS environments

Experience with ITSM tools (e.g., Jira Service Management, ServiceNow, Zendesk)

Working knowledge of networking fundamentals (DNS, DHCP, VLANs, VPN, wireless)

Demonstrated ability to own issues end-to-end and work independently with minimal oversight

Excellent communication and interpersonal skills, including with executives, engineers, and technicians

Preferred Skills & Experience:

Experience leading IT projects or technical initiatives

Experience mentoring or leading junior technicians

Experience in a manufacturing, production, aerospace, defense, or other regulated environment

Familiarity with CMMC, NIST SP 800-171, or similar compliance frameworks

Experience with SSO and workflow automation platforms (e.g., Okta Workflows)

Experience with cloud environments (AWS, GCP, Azure)

Experience supporting hybrid or multi-site environments

Experience in a fast-paced startup or high-growth company

Bachelor's degree in IT, Computer Science, or a related field is a plus

Additional Requirements:

Ability to travel up to 10% of the time

Willingness to work overtime or weekends to support critical mission milestones

Ability to lift up to 25 lbs unassisted

Relevant certifications, as appropriate (e.g., Microsoft, Okta, Apple, Google Workspace, CompTIA, Network+, Security+)

Pay Range: California $108,000 — $153,000 USD

We calibrate level and compensation to the selected candidate's experience and demonstrated capability. We welcome applicants across a range of experience levels to apply.

COMPENSATION AND BENEFITS

Base salary will vary depending on job-related knowledge, education, skills, experience, business needs, and market demand. Salary is just one component of our comprehensive compensation package. Full-time employees also receive company equity, as well as access to a full suite of compelling benefits and perks, including: medical, dental, and vision coverage for employees and dependents, generous paid time off; up to 20+ days of vacation for exempt staff and up to 10+ days of vacation for non-exempt staff with the ability to cash-out unused vacation annually, paid parental leave, short and long-term disability insurance, life insurance, access to a 401(k) retirement plan, ClassPass credits, personalized mental healthcare through Spring Health, and other discounts and perks. We also take pride in offering exceptional food perks, with snacks, drip coffee & onsite barista, cold drinks, and dinner meals remaining free of charge, and lunch subsidized as part of Vast’s ongoing commitment to providing high-quality meals for employees.

EQUAL OPPORTUNITY

Vast is an Equal Opportunity Employer; employment with Vast is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.