Member Engagement Coordinator

Ruston, Louisiana, Serves members by coordinating member communication, public relations, community outreach, and engagement initiatives that promote the image, programs, services, and objectives of Claiborne Electric Cooperative. Responsible for developing and distributing informational materials, coordinating community involvement activities, assisting with Cooperative events, and maintaining positive relationships with members and the public. Provides oversight of the Cooperative's digital communication platforms to ensure accurate, timely, and consistent messaging, while the direct management and maintenance of these platforms remain the responsibility of designated personnel. Bachelor’s degree in Journalism, Communications, Public Relations, Marketing, Business Administration, or a related field, or equivalent education and experience, is required. Excellent oral and written communication skills are required to effectively communicate Cooperative policies, programs, services, and other information to members, employees, and the public. Must be able to develop, prepare, and coordinate newsletters, brochures, press releases, articles, presentations, promotional materials, and other written communications. Must possess strong public relations and interpersonal skills to establish and maintain positive relationships with members, community organizations, local businesses, and the public. Ability to coordinate member engagement initiatives, community outreach programs, educational activities, and public relations efforts that promote the Cooperative's image and objectives. Ability to assist in planning, organizing, and coordinating Cooperative events, including annual meetings, district meetings, member appreciation activities, and other community events. Must possess knowledge of digital communication platforms, including websites, social media, and other electronic communication channels, to provide oversight of content, accuracy, consistency, and effectiveness. Direct management and technical maintenance of these platforms are not responsibilities of this position. Ability to coordinate with designated personnel and departments to ensure member communications are accurate, timely, and consistent with Cooperative standards. Must be able to prepare and deliver oral and written presentations of informational and technical materials to members, employees, and community organizations. Must possess strong organizational skills, attention to detail, and the ability to coordinate multiple projects and meet established deadlines. Proficiency in Microsoft Office applications and familiarity with communication, marketing, and digital media tools is desirable. Must be able to acquire and maintain a working knowledge of Claiborne Electric Cooperative's operations, policies, programs, and services, as well as issues affecting the electric utility industry. Previous experience in communications, public relations, marketing, member services, or community outreach is desirable. Must be able to work independently and cooperatively with other departments while maintaining professionalism and confidentiality. Must be willing to attend Cooperative meetings, community events, and other activities that may occasionally occur outside normal working hours. Applicants must be able to perform the activities listed in the position description. Some lifting, standing, walking, and bending may be required in the performance of assigned duties. Must be able to travel to Cooperative facilities, community events, and other locations as required. After an offer of employment has been made, a physical is required which may include both drug and alcohol testing.