Business Operations Specialist

The Massachusetts Port Authority is Going Above and Beyond™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy.

Massport’s Capital Programs & Environmental Affairs Department is dedicated to advancing the vision of transforming our industry through groundbreaking approaches, consistently delivering "best-in-class" infrastructure projects that create exceptional value and surpass the expectations of our valued clients and customers. Our Mission is clear: to excel in delivering projects that elevate our customers’ experience by meticulously programming, designing, and constructing safe, efficient, and sustainable infrastructure. By wholeheartedly embracing inclusivity, harnessing the power of technology, and constantly seeking opportunities for continuous improvement, we drive Massport's mission while reshaping the industry with innovative practices.

ABOUT YOU

As a Business Operations Specialist, you are a highly organized, detail-oriented professional who thrives in a fast-paced environment where accuracy, sound judgment, and follow-through matter. You bring a proactive, collaborative approach to managing competing priorities, navigating complex processes, and building strong relationships across diverse stakeholders. With discretion, adaptability, and a commitment to continuous improvement, you help create the structure, consistency, and coordination that enable Capital Programs to deliver impactful projects successfully.

What you will do:

Provides comprehensive operational and project coordination support across Capital Programs, managing competing priorities, deadlines, meetings, documentation, records, and day-to-day departmental needs.

Coordinates critical procurement and selection processes, including Designer Selection and trade contractor prequalification, ensuring submissions, evaluations, communications, and records are accurate, timely, and aligned with established requirements.

Serves as a central point of coordination among leadership, project teams, consultants, contractors, and internal partners, facilitating communication and keeping complex activities organized and progressing on schedule.

Supports special projects and continuous improvement initiatives by tracking deliverables, compiling and analyzing information, maintaining key resources, and identifying opportunities to strengthen workflows, documentation, and overall department effectiveness.

What you offer:

Associate's degree in business administration, construction management, public administration, project management, procurement, or a related field, required.

Minimum of five (5) years of experience in project coordination, procurement administration, contract administration, construction administration, operations support, or a related business function required.

Brings experience supporting public-sector procurement, consultant selection, capital or construction programs, trade prequalification, document control, or similar regulated processes, with the ability to independently coordinate multiple priorities, stakeholders, and deadlines.

Demonstrates exceptional organization, communication, judgment, and attention to detail, with strong relationship-building skills and proficiency in Microsoft Office, Teams, SharePoint, database applications, and workflow systems.

*Click here for detailed job description

WHAT WE OFFER

Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day.

Work/life balance

A supportive and inclusive culture

Opportunities for growth

Providing safe, healthy, and secure work environment

Supporting the people and businesses of New England

Achieving results and having positive impact

Being good neighbors in the communities we serve

Protecting the environment

The salary range for this position is $65,000 - $80,000 annually and will be determined based on a variety of factors, including relevant experience, education, certifications, training, specialized skills, and overall qualifications.

*Click here for information on our comprehensive compensation and benefits package.