AI use among medical and health services managers is little observed so far. Measured exposure for medical and health services managers: 7% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

Check how this applies to your own job

Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

Strategic planning

About the job

Overview

Are you a collaborative healthcare leader who is passionate about improving patient outcomes and supporting exceptional care teams? WakeMed is seeking a Manager, Rehab Case Management to lead and oversee the daily operations of our rehabilitation case management department.

In this role, you will guide a team dedicated to helping patients achieve the best possible outcomes throughout their rehabilitation journey. You will be responsible for ensuring operational excellence, clinical quality, financial performance, and an outstanding patient and family experience.

Working closely with patients, families, physicians, staff, and rehabilitation leadership, you will help shape the future of rehabilitation services by driving strategic initiatives, supporting program development, and ensuring compliance with regulatory and accreditation standards.

What You'll Do

Lead and manage the clinical, operational, and financial performance of the Rehab Case Management department.

Foster a culture of excellence, collaboration, and patient-centered care.

Partner with physicians, interdisciplinary teams, patients, and families to support positive patient outcomes and experiences.

Contribute to strategic planning and department growth initiatives.

Support program development and continuous improvement efforts.

Ensure compliance with regulatory, accreditation, and organizational standards.

Collaborate with Rehab leadership to integrate services and improve care delivery across the health system.

What We're Looking For

Strong leadership and team development skills.

Experience in case management, rehabilitation services, or a related healthcare setting.

Ability to build relationships and collaborate effectively across disciplines.

Commitment to delivering exceptional patient and family experiences.

Strategic thinker with a focus on operational excellence and quality outcomes.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .

EOE

Licensure

Licensed Clinical Social Worker Required - And Certified Case Manager Required Education

Master's Degree Social Work Required Experience

5 Years Leadership Required - And 2 Years Clinical - Case Management And/Or 2 Years Clinical - Social Work Required

Licensed Clinical Social Worker Required - And Certified Case Manager Required