Assistant General Manager - South Norwalk

DESCRIPTION

We are looking for an experienced, responsible Assistant General Manager with a background in restaurant management. The ideal candidate should be energetic, personable, engaging, and understand the technical aspects of great hospitality. Must have a flexible schedule, experience in a high-volume setting, and be willing to roll up your sleeves to get “hands-on”. If you think you have what it takes to join our team, then apply today.

Ability to work on your feet 8-10 hours per day

Able to be scheduled any day of the week, opening, or closing

Available to work on holidays (except Thanksgiving and Christmas )

Basic understanding of the Microsoft suite of programs

Previous Management experience required

As the Assistant General Manager you will...

Fully understand and embody the company's culture and the historical evolution of the brand

Mentor, teach, and train Managers and hourly staff to perform at a high level and exceed expectations while building relationships with employees that foster loyalty and teamwork.

Be responsible for all aspects of restaurant operations including but not limited to food and beverage execution, quality control, service, cost control, labor, and profitability.

Meet budgeted goals related to projected revenue, cost of goods, labor, and all other operating expenses.

Be responsible for weekly profit and loss analysis, inventory, ordering, and production

Manage weekly labor cycle by producing revenue projections, staffing matrices, staff scheduling, and theoretical vs actual labor analysis.

Maintain and manage in-house CRM platform to ensure customer relations visibility while ensuring guest satisfaction, retention, and recovery.

Work directly with the Manager of Training on the education and training of all team members on the core company curriculum, procedures, and policies.

Maintain the appearance, cleanliness, and upkeep of the restaurant in line with budgeted targets.

Ensure that all food and beverage preparation areas and employees maintain and comply with the highest standards of public health, sanitation, and safety.

Enforce all handbook policies and standards set forth by the company.

Develop and maintain relationships with food and beverage vendors and ensure that all purchases are made leveraging purchasing power and confirm that all negotiated prices and terms are achieved and realized.

ROLE COMPETENCIES

Language

English

Basic Spanish (preferred but not required)

Experience

A minimum of 5 years of proven success as a leader in restaurant operations.

A background including best-in-class restaurant experience along with a constant desire to stay on top of current food trends and deliver impeccable hospitality.

Must possess a strong financial acumen, command of a P&L, and the ability to effectively interpret reporting.

Technical

Strong Computer Skills (Microsoft Office, Brink, 7Shifts POS preferred)

Ability to do theoretical costing around food, purchasing, and labor.

Certifications

ServeSafe Certified

Attention To Detail

Taking responsibility for a through and detailed method of working.

Financial Awareness

Actively seeking opportunities to optimize financial costs and investments when making decisions that have a financial implication.

Functional Expertise and Usage

Acquiring and applying functional knowledge in an area of specialty that is not technical --For example, Operations, Finance, and Human Resource Management

Organizational Awareness

Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities, perceiving the impact and the implications of decisions on other components of the organization.

Oral Communication

Shaping and expressing ideas and information in an effective manner.

Integrity

Upholding accepted social and ethical standard in job-related activities and behaviors

Work Environment

This is a hands-on position that requires 80% of the workweek spent actively engaged in restaurant and culinary operations.

Must be able to work on your feet for up to 10 hours at a time and have the ability to lift up to 50lbs.

Must be able to travel within your region.

Must be able to travel outside your region up to 50% of the time.

Salary: Starting at $70,000 per year depending on experience

Benefits:

Dental Insurance

Employee discount

Health Insurance

Paid time off

Vision insurance

Details:

Job Type: Full-time

Experience level: 1 year

Shift: Day & Evening, Weekend availability

Education: High school or equivalent (Preferred)

Work Location: In-person