Director, Facilities

Director, Facilities New England Center and Home for Veterans Facilities Engineering Posted : 10/08/26 Location : Boston, MA Position Title: Director, Facilities Department: Operations Supervisor: Vice President, Operations and Facilities Supervises: Facilities, Maintenance Manager and Custodial Manager Exemption: Exempt Salary Range: $105-120k Job Summary The Director of Facilities is responsible for the overall management of the Center’s physical facilities, including maintenance management, building mechanical systems, housekeeping and facility/renovation, capital planning and related projects. This role will be responsible to enhance and maintain the overall look, feel, cleanliness and continuity of décor throughout the Center’s facilities. Job Responsibilities • Understand, support and promote the Mission of the Center • Responsible for overall facility maintenance for primary location in Boston and multiple properties in Merrimack Valley. Properties include residential, administrative, and supportive housing program spaces. • Ability to evaluate infrastructure needs and develop corresponding capital budgets. • Lead, direct, guide, mentor, and train Facility and Housekeeping personnel • Provide leadership and oversight for the maintenance and housekeeping teams; promoting a collegial collaborative team culture focused on continuous improvement and customer service • Oversee all preventative and emergency maintenance of facility and equipment, including HVAC, elevators, life/safety equipment, and other appropriate equipment • Implement strategies for continuous improvement of Center infrastructure and systems • Develop and implement policies and procedures related to the building facility systems • Develop and implement a preventative maintenance plan for all building systems and equipment • Oversee the management of electronic maintenance software to include work order request, preventative maintenance schedules, permits, licensing (e.g. elevators, kitchen, occupancy, fire, etc.) process of other electronic documents (Docusign / Paycom) as required to fulfill responsibilities • Ensure building facility complies with all Federal, State and local laws, including local inspectional codes and regulations • Work closely with the Director of Operations regarding safety and security issues. • Work closely with Finance and Property Management on related property items • Other duties as may be assigned and requested Required Qualifications • Bachelor’s degree in relevant industry • Ten plus years of experience managing a comprehensive facility or similar experience • Understanding and experience with building systems including HVAC, Mechanical, Electrical, Sprinklers, Life/Safety • Five years team management and senior leadership • Strong communication skills • Experience with, or strong knowledge of military culture and Veteran population, Essential Functions • Strong leadership, managerial and organizational skills. • Proficiency with all building facility systems • Strong ability to collaborate with team, other internal programs and departments and external partners, contractors or other officials • Walk nine flights of stairs and roof top areas. • Ability to stoop, crawl, use fine-finger manipulation, and perceive depth • Lift or move 50 pounds • Be familiar with all power tools and adhere to OSHA safety regulations • Possess computer skills sufficient for appropriate record keeping and communication How to Apply Please email your resume and cover letter to Brooke Kinney, Talent Acquisition and Engagement Specialist, brooke.kinney@nechv.org or apply directly on our website, nechv.org. Thanks!