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About the job

Job Req ID: 27484

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

Job Summary:

Ready to own the brain behind the world’s fastest-growing AI datacenters? Supermicro is hiring a Principal Product Manager – DCIM Solutions to lead the strategy, roadmap, and execution of our Data Center Infrastructure Management platform powering next-generation compute at global scale. This is a high-visibility role where you’ll shape how hyperscalers and enterprise customers monitor, optimize, and manage mission-critical AI infrastructure—driving real impact across hardware, software, and operations.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

Architect and develop comprehensive use cases for rack management, power, and cooling within software products.

Lead and influence software design decisions to optimize datacenter space, power, and cooling efficiency.

Analyze customer environments and requirements to create effective architectural designs and identify gaps.

Manage and drive technical solutions that address customer needs and align with business objectives.

Collaborate with cross-functional teams—including product, production, sales, and field technical teams—to ensure seamless execution and alignment.

Serve as a customer advocate, driving product and process improvements based on feedback.

Develop reference materials such as user documentation, troubleshooting guides, scripts, and runbooks.

Improve internal processes to increase efficiency for customers and internal product teams.

Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions.

Apply strong project management, technical expertise, and communication skills to ensure collaboration across all stakeholders.

Qualifications:

Minimum Qualifications

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field

At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems

Strong programming skills and RESTful APIs

Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols

Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure

Solution Architecting, Product Management, Software Development experience on DCIM management systems

Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols

Preferred Qualifications

Experience working in customer-facing technical roles on software products+ Strong understanding of consumer environments and troubleshooting methodologies+ Strong understanding of Liquid Cooled AI GPU environment

Salary Range

$200,000 - $230,000

The salary offered will depend on several factors, including your location, level, education, training, specific skills, years of experience, and comparison to other employees already in this role. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as participation in bonus and equity award programs.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.