Change Management Senior Manager - Public Sector, Intel

Job Summary:

BDO is seeking a senior manager level professional to do change management/training support for Intelligence Community (IC) Agencies. This role involves guiding organizations through complex system and process transformations. This person must be skilled in stakeholder engagement, impact assessments, and training strategy design that reduce user resistance. Proven track record of increasing project adoption rates through structured change frameworks. They will also be responsible for answering urgent taskers requesting group specific information.

Job Duties:

Creates/contributes to structured training programs

Writes clear user guides, manuals, and e-learning content

Develops plans to accelerate employee adoption of new processes

Drafts communications to brief stakeholders on project changes

Facilitates workshops, webinars, and instructional sessions for diverse audiences

Evaluates how changes affect daily operations, map key stakeholders, and measure organizational readiness

Designs and delivers transparent communication materials to keep staff informed

Partners with training teams to build guides, workshops, and programs that prepare employees for new skills or tools

Interprets management requests and autonomously develop relevant financial reports

Delivers a full range of services that uses their educational background, experience, and organizational skills while serving BDO’s dynamic public sector client base

Supports or leads task areas while coordinating closely with engagement team management and client leadership on strategy, planning, execution, status, and review processes

Adapts to a changing client environment while meeting client expectations

Manages priorities and works effectively to initiate correspondence and task completion. Supports multiple efforts through flexible multi-task coordination

Provides summary recommendations to team leadership regarding assigned work stream

Applies fundamental industry knowledge and standards to support client reviews, improvements, and/or implementations

Communicates and maintains relationships with key client personnel to ensure shared understanding of business processes, operations, and functions

Prepares presentations, briefings, and actively participates in client meetings and day-to-day interactions

Communicates with team management through effective status reporting and demonstrates ownership and accountability for assigned task areas and work products

Establishes professional rapport with clients and other organizations

Evaluates work products for technical accuracy, deliverable quality, and overall value to the client

Attends relevant training, business seminars, and/or conferences to stay current with technical skills that align with client’s needs and changes in the industry

Researches industry and market trends and develops presentations and materials in support of potential firm initiatives

Other duties as required

Supervisory Responsibilities:

May supervise the day-to-day workload of Public Sector direct reports related to client projects, business development, and other activities, including maintaining team productivity and review of work products

Evaluates the performance of any Public Sector direct reports and assists in the development of goals and objectives to enhance professional development

Delivers periodic performance feedback and completes the annual performance evaluation for Public Sector staff as appropriate

Serves as a mentor / career advisor to Public Sector staff as appropriate

Qualifications, Knowledge, Skills and Abilities:

Education

Bachelor’s Degree, required; focus in Business Administration, Psychology, Human Resources, or Organizational Behavior, preferred

Experience

Eight (8) years of experience in organizational change management (OCM), business transformation, or project delivery, required

Experience with working capital funds or other federal working capital funds, preferred

Experience with business process improvement methodologies, preferred

Progressive experience in managing or leading firm initiatives, client project activities, and/or staff, preferred

Experience working with and briefing senior program managers or leaders, preferred

Public speaking and/or training experience, preferred

Strong business acumen, preferred

Exceptional writing skills. Ability to simplify highly complex technical or structural changes, preferred

License(s)/Certification(s)

Active TS/SCI with Polygraph security clearance, required

Software

Proficiency in the use of Microsoft Office Suites, required

Advanced proficiency in the use of Excel (pivot tables, VLOOKUP, raw data manipulation), required

Language(s)

N/A

Other Knowledge, Skills & Abilities

Ability to interact effectively with people at all organizational levels within the client organization and in the firm

Excellent verbal and written communication skills

Ability to work independently and collaborate within a team environment and with a customer service focus

Ability to follow instructions as directed

Superior organizational skills required with ability to multi-task in a fast-paced, deadline-driven environment

Detail oriented with in-depth knowledge and application of English grammar and ability to proofread all written materials including proposals, pitches, presentations, etc.

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography.

National Range: $180,000 - $220,000 Maryland Range: $180,000 - $220,000 NYC/Long Island/Westchester Range: $180,000 - $220,000

At BDO, how we show up matters. We build strong relationships by supporting one another, our clients, and our communities with care, curiosity, and a commitment to helping one another grow and succeed. Here, you’ll find meaningful work, leaders invested in your success, and opportunities to build a career around what matters most to you.

Our purpose is to be the people our clients count on to grow with confidence and achieve what matters most. Our values guide how we bring that purpose to life each day. Together, they shape how we work with one another, serve our clients, and create meaningful impact.

BDO provides assurance, tax, and advisory services to clients across the U.S. and around the world. No matter your role, you’ll be part of a team helping clients navigate complexity and move forward with clarity.

As technology continues to shape how we work, BDO values the ability to apply generative and agentic AI solutions to develop work products, improve workflows and identify potential risks. Across our firm, we emphasize professional judgment in validating AI-generated outputs for accuracy, quality, and compliance.

We are proud to be an ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. As a qualified retirement plan, the ESOP is a meaningful addition to our comprehensive compensation and Total Rewards benefits* offerings. It also reinforces an ownership mindset that strengthens our connection to one another, our clients, and the future we’re building together.

Learn more about our benefits: BDO Total Rewards encompass more than traditional benefits. Click here to find out more !

*Benefits may be subject to eligibility requirements.

Equal Opportunity Employer, including disability/vets Click here to find out more !