Manager, IT

Overview

As a Manager of IT , you’ll manage both technology and people. On the technology side, you’ll improve operational efficiencies and create value for our customers by identifying and addressing areas of improvement and by working with our internal teams to build better solutions and processes. On the people side, you’ll build a team of high performers by recruiting, developing, mentoring, and managing individual contributors at all levels.

Responsibilities

Coaches, mentors, and develops team members, providing them with appropriate skill building and career development opportunities.

Consciously fosters an engaging, collaborative, and respectful team culture that is consistent with the NFI’s mission, vision, and values.

Plans and allocates resources to effectively staff and achieve individual, team, and project productivity, quality, and continuous improvement goals.

Establishes and maintains relevant controls and feedback systems to monitor and measure team productivity, goal achievement, and overall effectiveness.

Prepares periodic reports for management to track strategic goal accomplishment.

Actively builds and strengthens relationships with IT employees, other managers, directors, VPs, and other designated and/or relevant contacts within the organization.

Solicits and/or identifies problems, assuming accountability for the development and implementation of improvements in process, technology, information flow, and operational efficiency.

Understands how their team / area of responsibility fits into the larger organization and actively works to strengthen those connections.

Stays up to date with current trends and emerging technologies in their area of expertise, serving as a knowledgeable resource to all levels of the organization.

Qualifications

Functional Expertise: Applies technical knowledge to produce results and make improvements. Understands how the teams’ different processes and systems impact one another.

Communication and Collaboration: Respectfully expresses opinions and supports difficult decisions. Develops and delivers communications (verbal and written) that convey a clear understanding of the audience’s needs. Builds partnerships and works collaboratively with others, including internal and external customers, to meet shared objectives.

Development: Exhibits commitment to the development of NFI employees, including active ownership of self-development. Empowers and challenges team members to reach their full potential. Recruits, develops, and retains a high performing team. Actively addresses performance gaps; partners with appropriate partners.

Analysis and Decision Making: Uses all available resources to make good decisions. Knows when and how to partner with others when facing a problem.

Results Focus: Action oriented. Assumes appropriate level of accountability for goals, critical issues, and performance.

Managing Change and Continuous Improvement: Demonstrates an entrepreneurial mindset towards change. Takes risks, creates new, and better ways for the organization to be successful.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.

Profit Center

PC-1031

Coaches, mentors, and develops team members, providing them with appropriate skill building and career development opportunities.

Consciously fosters an engaging, collaborative, and respectful team culture that is consistent with the NFI’s mission, vision, and values.

Plans and allocates resources to effectively staff and achieve individual, team, and project productivity, quality, and continuous improvement goals.

Establishes and maintains relevant controls and feedback systems to monitor and measure team productivity, goal achievement, and overall effectiveness.

Prepares periodic reports for management to track strategic goal accomplishment.

Actively builds and strengthens relationships with IT employees, other managers, directors, VPs, and other designated and/or relevant contacts within the organization.

Solicits and/or identifies problems, assuming accountability for the development and implementation of improvements in process, technology, information flow, and operational efficiency.

Understands how their team / area of responsibility fits into the larger organization and actively works to strengthen those connections.

Stays up to date with current trends and emerging technologies in their area of expertise, serving as a knowledgeable resource to all levels of the organization.

Functional Expertise: Applies technical knowledge to produce results and make improvements. Understands how the teams’ different processes and systems impact one another.

Communication and Collaboration: Respectfully expresses opinions and supports difficult decisions. Develops and delivers communications (verbal and written) that convey a clear understanding of the audience’s needs. Builds partnerships and works collaboratively with others, including internal and external customers, to meet shared objectives.

Development: Exhibits commitment to the development of NFI employees, including active ownership of self-development. Empowers and challenges team members to reach their full potential. Recruits, develops, and retains a high performing team. Actively addresses performance gaps; partners with appropriate partners.

Analysis and Decision Making: Uses all available resources to make good decisions. Knows when and how to partner with others when facing a problem.

Results Focus: Action oriented. Assumes appropriate level of accountability for goals, critical issues, and performance.

Managing Change and Continuous Improvement: Demonstrates an entrepreneurial mindset towards change. Takes risks, creates new, and better ways for the organization to be successful.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

LA County Applicants: The Company will consider qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local laws.