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Account Manager I

FedEx

Listing collected from FedEx's career site. NextChapter is independent of FedEx.

Pittsburgh, PA · Posted October 12, 2026

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How AI is used in this kind of work

AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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Skills this job asks for

Say which you have and which you want to build. We use it to match you to jobs like this one.

  • Supply chain
  • CRM

About the job

As a member of a dynamic sales team, the sales professional is responsible for maintaining and strengthening existing customer relationships with small and medium-sized customers. Daily interaction with your assigned customer territory using digital platforms. Ability to achieve company and personal sales goals in a fast-paced environment while executing market strategies by engaging customers and developing value propositions that meet their needs.

Essential Functions

• Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.

• Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners like to provide a seamless and outstanding customer experience.

• Regularly engages with customers to ensure customer understanding of service offerings and to maximize customer utilization of products and services.

• Performs other duties as assigned

Minimum Education/Minimum Experience

To be considered for this position you must meet one of the following: Bachelor's degree/equivalent OR Four (4) years of business-to-business sales experience OR one (1) year of the Company's business-to-business sales experience required.

Knowledge, Skills and Abilities

Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, Ability to build and maintain client relationships, Leveraging Technology

Preferred Qualifications: Demonstrated Involvement or leadership in school, community, athletic or professional organizations​; Experience working collaboratively in team based environments​; B2B or high-value B2C sales experience using digital tools & CRM​; High Volume Prospecting activities and/or inbound virtual customer support experience​.

Pay Transparency:

Pay:

Additional Details: Hybrid – In office Monday – Thursday, Remote work Friday

For details on our comprehensive benefits, click here .

Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.

Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .

Applicants have rights under Federal Employment Laws:

Know Your Rights

Pay Transparency

Family and Medical Leave Act (FMLA)

Employee Polygraph Protection Act

E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:

E-Verify Notice ( bilingual )

Right to Work Notice ( English ) / ( Spanish )