Account Manager II
FedEx
Listing collected from FedEx's career site. NextChapter is independent of FedEx.
Columbia, MD · Posted October 21, 2026
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Where Columbia, MD ranks
Where Columbia, MD placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #12Cities with the most hybrid jobs in the Mid-Atlantic18% · of 84
- #14Best cities for remote-friendly jobs9% · of 100
- #15Best cities for mid-career professionals in the Mid-Atlantic61% · of 85
- #16Best cities for mid-career professionals61% · of 100
- #19Cities with the most hybrid jobs18% · of 100
- #22Best cities for software and engineering jobs in the Mid-Atlantic115 openings · of 68
Rankings about sales jobs
- Best cities for sales jobs #1 New York (2,774 openings)
- Best cities for sales pay after cost of living #1 Santa Clara ($175k)
- Most requested AI skills in sales jobs #1 AI tools in daily work (4.1%)
- AI tools named most often in sales jobs #1 Gong (0.93%)
- Employers with the most sales jobs #1 Charter Communications (389 roles)
How AI is used in this kind of work
AI use among sales managers is little observed so far. Measured exposure for sales managers: 4% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
Skills this job asks for
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About the job
As a member of a sales team, the sales professional is responsible for maintaining and deepening customer relationships. Provides face-to-face customer contact in an assigned market-based geographic territory (major and metro markets) to achieve personal and company sales goals for small to mid-sized customers.
Essential Functions
Maintains existing business by developing an understanding of the customer’s business and supply chain through research and customer interaction, analyzing customer needs and developing and implementing solutions.
Coordinates and collaborates with internal teams, such as sales counterparts and operations as well as other internal partners to provide a seamless and outstanding customer experience
Mid-level negotiation skills needed to offer fair, competitive market-based pricing within parameters set by FedEx. Will occasionally need to negotiate strategic pricing for select customers.
Leverages new and existing technology tools such as internal systems, mobile devices, and PowerPoint.
Performs other duties as assigned
Minimum Education
Bachelor's degree/equivalent (Equivalency reflected under minimum experience)
Minimum Experience (in lieu of bachelor’s degree)
Four (4) years of business-to-business sales experience OR two (2) years of the Company's business-to-business sales experience required.
Knowledge, Skills and Abilities
Excellent Communication Skills, Product Knowledge, Solution Building, Time Management, Organization, Self-Motivation, Adaptability, Problem Solving, Business Acumen, History of Relationship Building & Maintaining Strong Client Relationships, Data Analysis & Predictive Analytics for Retention, Experience Leveraging Technology, Drive to Monitor Account Health & Mitigate Risks, & Ensuring Customer Satisfaction and Data Visualization for Success Metrics
Job Conditions
Moderate overnight travel required.
Preferred Qualifications: Solid Selling Foundation (B2B & Face to Face Sales); Industry Experience (Healthcare, Energy, eCommerce, Technology, Transportation or Logistics); Pricing, Implementation, New Business Acquisition, Onboarding, Negotiation, Solutioning and Closing Skills. This is a customer-facing position required to meet with customers in person on a regular basis. Position not eligible for sponsorship.
Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.
Pay: FEC_SP3_2 $5,293.75/mo - $9,716.66/mo
Additional Details: Purple Flex Hybrid – This position will be hybrid in Columbia, MD. Employees must reside within 50 miles of the FedEx location and may be required to work in the office up to several times per week.
Pay Transparency: The compensation listed reflects the pay range or rate of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job levels, the pay information represents the ranges for each level in that job family. Actual pay is determined by several job-related factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the range or rate of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable Security and Walk time will be paid to non-exempt/hourly employees at the state minimum wage.
For details on our comprehensive benefits, click here .
Federal Express Corporation is an Equal Opportunity Employer including, Vets/Disability.
Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@fedex.com .
Applicants have rights under Federal Employment Laws:
Know Your Rights
Pay Transparency
Family and Medical Leave Act (FMLA)
Employee Polygraph Protection Act
E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
E-Verify Notice ( bilingual )
Right to Work Notice ( English ) / ( Spanish )