Among computer occupations, all other, AI is already used for a large share of the tasks. Measured exposure for computer occupations, all other: 31% (high).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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About the job

Come help customers observe and operate their cloud with confidence!

Amazon CloudWatch is the backbone of monitoring and observability for AWS. CloudWatch enables customers to collect, access, and correlate metrics, logs, traces, and events across their entire AWS environment — giving them the tools to detect anomalies, set alarms, visualize data side by side, take automated actions, troubleshoot issues, and discover insights to keep their applications running smoothly.

We're looking for a Senior Technical Program Manager to drive cross-team programs that span the breadth of CloudWatch — from Logs and Metrics to Alarms, Dashboards, and beyond. You'll partner with engineering teams, product managers, and senior leadership to deliver capabilities that impact virtually every AWS customer.

*Work/Life Balance* Our team puts a high value on work-life balance. We offer flexibility for in-office and remote work, and generally maintain core collaboration hours from 10am to 4pm.

*Mentorship & Career Growth* Our team is dedicated to supporting team members at every stage of their career. We have a broad mix of experience levels and tenures, and we celebrate knowledge sharing and mentorship. We care about your growth and try to align projects with your development goals.

*Inclusive Team Culture* We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We're looking for a teammate who is enthusiastic, empathetic, curious, motivated, and able to work effectively with a diverse team of peers — someone who will help us amplify the positive and inclusive team culture we've been building.

Key job responsibilities - Drive complex, cross-organizational programs that deliver new CloudWatch capabilities to customers at scale. - Work with engineering teams to develop roadmaps, execution strategies, and detailed plans for programs that span multiple service teams. - Identify and manage cross-team dependencies, resolve blockers proactively, and keep stakeholders aligned. - Represent engineering teams to senior leadership — communicate progress, risks, and trade-offs clearly and concisely. - Partner with Product Management to translate customer needs into technical program milestones. - Drive operational excellence, simplification, and engineering efficiency across the organization. - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - 3+ years of software development experience - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Dallas - 148,700.00 - 201,200.00 USD annually USA, WA, Bellevue - 148,700.00 - 201,200.00 USD annually