Training Manager

Who We Are

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .

Overview

Location: NYC

We Are Lucky Strike Entertainment.

Bowling, Arcade, Family Entertainment Centers. One company. Twelve brands. A career built around unforgettable experiences. Hospitality at our core; we put people first by creating meaningful connections and delivering memorable experiences to every guest, every time.

Summary

The Training Manager designs, develops, and delivers in-person and virtual training programs that strengthen associate performance and organizational capability. Working closely with the Training Department and department leaders, this role keeps training content aligned with current company policies and procedures while driving engagement, retention, and effectiveness.

What You'll Do

Design, execute, and manage training initiatives, including onboarding, e-learning, and instructor-led programs

Facilitate in-person and virtual classes, seminars, onboarding, and working sessions

Confer with department leaders to understand training needs driven by changes in policies, procedures, technologies, and regulations

Develop and maintain handouts, instructional materials, and manuals, and serve as a subject matter expert for operational company processes

Assess training impact through feedback and performance data, then recommend and implement improvements

Track and report on training outcomes, maintain training records, and complete administrative tasks by internal deadlines

Manage logistics, time, budget, and resources for successful training delivery

Foster an environment conducive to learning and retention, and support standards for Core Training locations

What You'll Bring

High school diploma or equivalent

2+ years of experience in corporate training, learning & development, or operations with a strong training component

Proven experience facilitating virtual and in-person training, and designing or maintaining instructional content, materials, or e-learning tools

Familiarity with learning management systems (LMS) and training tracking tools

Strong communication, presentation, interpersonal, analytical, and critical thinking skills, with high integrity and demonstrated leadership

Proficiency in Outlook, Word, Excel, PowerPoint, and Microsoft Teams

Preferred: experience developing and facilitating training in a corporate or hospitality environment

Ability to walk, bend, and stand for periods of time; extended workdays, weekends, and holidays may be required to support business needs

What You'll Get

Our people are the reason guests keep coming back. Here is what we offer our Corporate team:

Medical, Dental, and Vision plans to select from based on your needs

Wellness resources to help you along your wellness journey

401(k) Retirement Plans

Employee Stock Purchase Program

Employee Assistance Program (EAP)

Vacation , Paid Sick Leave, and Holidays

Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!

Pay & Benefits

The pay range for this position is $100,000 - $110,000 per year, depending on qualifications

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits

Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world’s premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .

The pay range for this position is $100,000 - $110,000 per year, depending on qualifications

Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and other benefits including dental insurance, vision insurance, life insurance, disability insurance, 401(k) retirement plan, employee stock purchase program, employee assistance program (EAP), paid vacation, paid holidays, and paid sick leave. More details regarding benefits are available here: Lucky Strike Entertainment Benefits