#194 Bench Food Service Team Lead
Northeast Grocery
Listing collected from Northeast Grocery's career site. NextChapter is independent of Northeast Grocery.
Worcester, MA · Posted October 15, 2026
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Where Worcester, MA ranks
Where Worcester, MA placed in our monthly rankings, month by month. Each month stays online at its own address.
November 2026
- #2Cities where the biggest share of jobs do not need a four-year degree in New England21% · of 15
- #6Cities where the biggest share of jobs do not need a four-year degree in the Northeast21% · of 38
- #6Best cities for junior jobs in Massachusetts26% · of 20
- #8Best college towns for junior jobs in New England28% · of 19
- #8Best cities for entry-level jobs that want AI skills in New England7% · of 20
- #9Best cities for director and executive jobs in New England27% · of 28
How AI is used in this kind of work
AI use among fast food and counter workers is little observed so far. Measured exposure for fast food and counter workers: 0% (little observed).
Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.
About the job
Pay Range: $21.75- $33.25
SUMMARY
Oversees the Food Service operation of the store inclusive of the Food Court area to ensure that all budgeted financial objectives and departmental product quality and presentation standards are achieved to promote optimal opportunity for sales. Ensures that all corporate and state sanitation procedures and regulations are met. Supervises and directs the work of Food Service personnel within the department. Provides fast, friendly, helpful and efficient service to all Price Chopper customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Manage day to day department operations to include:
Ensuring the proper supervision of department staff.
Responsible for appropriate scheduling and staffing of department to satisfy business needs.
Ensure that all associates within department adhere to all Federal and State laws, as well as all corporate policies and procedures related to safety/sanitation.
Responsible for the hiring, training, and development of all departmental staff. Documents performance issues, and recommends disciplinary actions as needed.
Ensure that all associates in department follow company dress code.
Ensure that each associate provides the highest level of fast, friendly, and efficient customer service, exhibits C.H.O.P.S behaviors, adheres to 5S standards, at all times.
Understands and follows the corporate code of conduct
Responsible for monitoring, controlling and achieving pre-established financial results set forth for the department. This includes but is not limited to monitoring the following: Payroll, Budgeted sales. Gross Profit, CTO, Shrink, Inventory levels.
Responsible for the appropriate merchandising of department products. This includes but is not limited to following:
Ensuring that products are displayed as per Corporate planograms and special programs
Expressing a complete knowledge of department products to the customer
Ensure that proper shelf and display conditions are adhered to
Ensuring proper stock levels of items, especially sale items
Ensure proper item rotation
Ensure the department conforms with all corporate, Federal, and State signing policies and regulations.
Maintain Cold case logs, Hot food logs and Cooling logs consistent with store policy.
Performs other related duties as assigned by management and adheres to all company policies and procedures.
MINIMUM QUALIFICATIONS
Must be at least 18 years of age. Ability to manage others and demonstrate follow-through to achieve desired results and objectives. Basic Literacy Strong Communication Skills Satisfactory Performance Reviews Basic Computer Skills
EDUCATION AND EXPERIENCE
High School Degree or equivalent. 3+ years of related experience.
PHYSICAL REQUIREMENTS
Exposure to Hot Environment Frequent 3-5 hours Exposure to Cold Environment Occasional 1-3 Hours Standing Constant 5-8 Hours Walking Constant 5-8 Hours Grasping/Finger Movement & Dexterity- Left/Right Hands Constant 5-8 Hours Bending Frequent 3-5 Hours Twisting Frequent 3-5 Hours Pivoting Frequent 3-5 Hours Squatting/Kneeling Occasional 1-3 Hours Pushing/Pulling Occasional 1-3 Hours up to 75lbs Lifting Frequent 3-5 Hours up to 25lbs Lifting Occasional 1-3 Hours up to 50lbs
EQUIPMENT USED
Scales
Knives
Slicers
Ovens/Stoves
Cleaning Supplies
Dolphin
Cooking Equipment
Fryer
Phone
Register
Computer Applications
Our Company does not discriminate against individuals on the basis of race, color, national origin, religion, sex, affection or sexual orientation, disability, age, marital status, liability for military service, status as a veteran, gender identity or expression, genetic information, pregnancy, and any other characteristic protected by applicable federal, state, or local laws.
Should your hours and availability better fit the needs of another store or desired shift, we may consider your application for another location or shift.