Quality Manager

JOB TITLE : Quality Manager

LOCATION: Capewell Aerial Systems - South Windsor, CT

REPORTS TO: President

POSITION SUMMARY: The Quality Manager provides strategic and hands-on leadership for the quality department and is responsible for managing quality personnel, customer and supplier interface, maintaining compliance with all AS9100, ISO, and regulatory requirements, and drives operational efficiency and continuous improvement in support of customer and business objectives.

PRIMARY RESPONSIBILITIES :

Manage and maintain the Capewell Quality efforts and personnel

Maintain Quality Management System (QMS) and AS9100 Aerospace Standard

Evaluate production operations from a strategic level to ensure that products meet quality, integrity, functionality, and other specifications and requirements

Develop and assure Quality Assurance Department budget is maintained

Manage internal auditing activities

Collaborate with management and senior staff across production departments, to draft acceptable quality standards and compliance procedures

Develop and implement quality standard testing and evaluation processes

Assess test results and approves recommended changes

Review quality control documentation such as checklists, logs, and reports for effectiveness, accuracy, compliance, and relevance

Periodically report the status of quality control and operations to executive leadership and, when required, regulatory agencies

Be accountable for Quality Program management and timely performance of Quality Assurance Department tasks

Maintain a safe and clean work area.

Work cooperatively with other employees to meet department and company goals.

This position requires personal protective equipment on the shop floor where safety glasses and composite toe safety shoes are required by all.

OTHER DUTIES: Perform additional duties as directed by management to support departmental and organizational objectives.

SUPERVISORY RESPONSIBILITIES:

Conduct annual performance evaluations for all direct reports, ensuring timely, constructive feedback and alignment with organizational goals. Applies progressive discipline promptly and consistently, manages performance on a regular basis, and addresses issues as they arise.

Engage with team members regularly to ensure proactive conflict resolution, development, and alignment on tasks and priorities.

Assist in the company’s goal-setting process by recommending department goals and working with team members to assign individual goals