AI use among claims adjusters, examiners, and investigators is little observed so far. Measured exposure for claims adjusters, examiners, and investigators: 8% (little observed).

Share of this job’s tasks that AI is already used for at work, from real usage. It is not a forecast of job loss, and a low number means no use seen yet. Source: Anthropic Economic Index.

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Litigation

About the job

Company Details

Preferred Employers Insurance, A Berkley Company specializes in providing workers’ compensation insurance to California business owners. The company serves three major Product/Client Segments: Small Business, Mid-Larger Businesses and Group Association Members (Programs). The company’s distribution partners (agents & brokers) number just under 400 locations throughout the state. Preferred serves thousands of policyholders and provides medical claims handling and claims management as needed to care for injured workers. The company is rated A+ Superior by industry-rating organization, AM Best & Company.

Company URL: https://www.peiwc.com

The company is an equal opportunity employer.

Responsibilities

The Senior Workers’ Compensation Examiner is responsible for the analysis and management of complex workers’ compensation claims. This position will review, investigate, and make decisions regarding coverage, compensability, and appropriateness of claims. The position will process and document claims to ensure compliance with company standards, industry best practices, and legislative provisions. Acts in a fiduciary role on behalf of policyholders, negotiates claim settlements and manages subrogation. Senior Claims Examiner’s conduct the handling of claims in the utmost of good faith in compliance with the rules, regulations and statutes of the WCAB and State of California. The Senior Workers’ Compensation Examiner is expected to function with a degree of competency. The use of sound judgment coupled with consistent results is expected. #HYBRID

Key function include but are not limited to:

Analyzes and processes workers’ compensation claims by investigating and gathering information to determine the exposure on the claim.

Negotiates settlement of claims up to designated authority level and makes claims payments.

Processes complex or technically difficult claims.

Calculates and assigns timely and appropriate reserves to claims and continues to manage reserve adequacy throughout the life of the claim.

Calculates and pays benefits due; approves all claim payments; and settles claims within designated authority level.

Develops and manages claims through well-developed action plans; continues to work the action plan to bring the claim to an appropriate and timely resolution.

Prepares necessary state filings within statutory limits.

Actively manages the litigation process; ensures timely and cost-effective claims resolution.

Coordinates vendor referrals for additional investigation and/or litigation management.

Uses appropriate cost containment techniques including strategic vendor partnerships to reduce overall cost of claims.

Manages claim recoveries of all types, including but not limited to subrogation, Second Injury Fund recoveries, and Social Security offsets.

Reports claims to the excess carrier, responds to requests of directions in a professional and timely manner.

Frequently communicates with all appropriate parties involved with the claim.

Refers cases as appropriate to management.

Maintains professional client relationships.

Actively executes appropriate claims activities to ensure consistent delivery of quality claims service.

This role is based in our San Diego or Walnut Creek office and offers a hybrid work environment.

Qualifications

Bachelor’s degree preferred

5+ years claims management experience.

Professional certification as applicable to workers’ compensation required

WCCP Preferred

In depth knowledge of appropriate insurance principles and laws for workers’ compensation.

Strong written and verbal communication skills.

Strong organizational skills.

Strong negotiation skills

Strong analytical and interpretive skills.

PC literate.

Professional certification as applicable to workers’ compensation required.

Important Outside Agency Notice:

Only solicited resumes/candidate profiles that are submitted by a Berkley Preferred Agency Partner that have been requested by Berkley Internal Recruiting to engage in a particular search will be subject to the payment of Agency fees as defined in the formal agency agreement. Any unsolicited resumes/candidate profiles are not subject to payment of the agency fees.

Additional Company Details We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role include: • Base Salary Range: $80,000 – $125,000 annually • Benefits: Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.

Sponsorship Details Sponsorship not Offered for this Role